AWS X-Ray vs DoneDone Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AWS X-Ray

Bug Tracking Software

4.1 23 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DoneDone

Bug Tracking Software

4.7 102 user ratings

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Overview

Description

AWS X-Ray is a platform that helps developers to analyze and debug production and distributed applications, including those that are built using a microservice architecture. The software enables its users to understand how their application and its underlying services are performing to identify and troubleshoot the root cause of performance issues and errors. AWS X-Ray can create a map of services used by the application of the user by tracking the requests. AWS X-Ray is capable of automatically highlighting the errors or bugs that might occur in the application code of the user by monitoring the response codes for every request made to the software. The software provides users with a set of query APIs which can be used by the user to build their own analysis and visualizations app that uses the data recorded by X-ray. Users can get started with the X-Ray by including the X-Ray language SDK in their application and then install the software agent. The software offers its users a set of APIs, helping them to ingest request data, configuring the service and querying traces. Read more

DoneDone is a simple issue tracker primarily used by digital agencies to manage the development, testing, and customer support of websites, apps, and other software. DoneDone Mailboxes simplify email communication between your support agents, production team, and customers. Discuss, assign, and resolve tickets without messy email chains and ccs. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $4.00.

SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

74%
Momentum

64%
Popularity

67%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

84%
Momentum

60%
Popularity

75%

Features

Total Features	11 Features	10 Features
Common Features for All	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Storage and Retrieval Helps to store, retrieve (search) and organize bug information Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Storage and Retrieval Helps to store, retrieve (search) and organize bug information Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 7 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.1/5 23 user ratings	4.7/5 102 user ratings
Rating Distribution	Excellent 30.4% Very Good 52.2% Average 17.4% Poor 0% Terrible 0%	Excellent 69.6% Very Good 25.5% Average 4.9% Poor 0% Terrible 0%
User Sentiments	Not Available	Ease of Use, Clean User Interface, Efficient Ticket Support System, Effective Project Management Limited Customization Options, Lack of Extensive Integrations, Limited Reporting Functionality, Absence of a Knowledge Base
Review Summary	Not Available	DoneDone users generally praise its intuitive interface, customizable features, and helpful customer support. Many reviewers highlight its ability to streamline project management and task tracking, improving team collaboration and productivity. DoneDone's user-friendly design and robust reporting capabilities are also frequently mentioned as strengths. While some users express concerns about occasional bugs and limitations in certain features, the overall sentiment is positive, with many reviewers recommending DoneDone for its ease of use, efficiency-boosting features, and positive impact on project management processes.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $4.00.
Pricing Plans Monthly Plans Annual Plans	Pay As you Go Custom	Collaborate $4.00 $5.00 per user / month Outreach $8.00 $10.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All AWS X-Ray Alternatives	View All DoneDone Alternatives