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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Atiom is here to revolutionize the way approach service excellence. Atiom is powered by artificial intelligence, making it the ultimate tool for driving behavioral change within their organization. This cutting-edge technology supports happier, safer, and more productive teams by creating positive habits that increase confidence and shift performance. With Atiom, improving their team's skills and mindset has never been easier. These short, engaging activities can be completed in just minutes a day, giving their team the flexibility to learn at their own pace. Plus, this platform is accessible on mobile, tablet, and desktop, making it easier than ever to integrate into their team's daily routine. But Atiom is more than just a training program. They are a community-building platform, with forums and peer-to-peer recognition features designed to foster an inclusive and productive company culture. This automated content delivery ensures that their team receives the information they need when they need it most, streamlining administrative processes and saving them up to 50% of their time. Read more | Zendesk's AI-powered workforce management makes forecasting, scheduling agents, and tracking performance a breeze. Performance reporting and real-time activity tracking reveal how agents spend their time, enabling to lead a more efficient team. AI-driven forecasting predicts the exact number of agents needed, reducing overtime and scheduling gaps. With auto-scheduling, can personalize each team member’s shift, saving time for both managers and agents. Agents can view every task in advance and gain in-depth insights into their work, fostering clarity and team loyalty. Create precise schedules down to the minute, including training, breaks, and ticket types, ensuring everyone’s on the same page. Monitor agent activities in real-time and receive custom reports post-shift to see how time is spent both inside and outside Zendesk. Metrics highlight both problem areas and significant achievements across teams, ticket types, and individuals, providing comprehensive data to enhance productivity and efficiency. Read more |
Pricing Options |
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SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
10 Features
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15 Features
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Common Features for All |
Access Control
Analytics (Workforce)
Benchmarking
Compliance Management
Employee Dashboard
Leave Management
Location-based Scheduling
Mobile App
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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Access Control
Analytics (Workforce)
Benchmarking
Compliance Management
Employee Dashboard
Leave Management
Location-based Scheduling
Mobile App
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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Unique Features |
AI Powered Labor Optimization
Performance Scorecards
Workforce Forecasting
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AI Powered Labor Optimization
Performance Scorecards
Workforce Forecasting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
Not Available
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Rating Distribution |
Not Available
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Atiom Custom |
Zendesk Workforce Management Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos | Not Available |
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+ 1 More
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Company Details | Located in: Singapore. Singapore | Located in: San Francisco, California - 94103 |
Contact Details |
Not available |
+1 415-418-7506 |
Social Media Handles |
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Not available |
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