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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Payroll is responsible for processing payroll for all APS employees. Review the Payroll Summary Audit and Net Pay Comparison for a more accurate payroll process. Your dedicated support team is just a call, email, or support request away to help answer any questions. Use the analytical library of payroll tiles to make data-driven decisions about your most important asset: your people. Managers can quickly approve time cards, review employee accrual balances, and see which employees are in overtime. Read more | PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness. Read more |
Pricing Options |
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SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
13 Features
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13 Features
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Common Features for All |
Attendance Tracking
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Leave Tracking (Vacation)
Self Service Portal
Tax Filing
W-2 Preparation
Wage Garnishment
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Attendance Tracking
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Leave Tracking (Vacation)
Self Service Portal
Tax Filing
W-2 Preparation
Wage Garnishment
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Unique Features |
401(k) Tracking
Tax Management
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401(k) Tracking
Tax Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Excellent Customer Service, User Friendly Interface, Robust Reporting Capabilities, Efficient Payroll Processing Complicated Time Off Tracking, Limited Report Customization, Slow System Response Times, Lack of Modern User Interface |
Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface |
Review Summary |
Users generally praise the software's user-friendly interface, making it easy to navigate and understand. The payroll processing is highly accurate, ensuring timely and precise payments to employees. The software offers robust reporting features, enabling businesses to generate comprehensive payroll reports effortlessly. Additionally, the customer support team is responsive and helpful, providing prompt assistance when needed. However, some users have experienced occasional glitches and bugs that require updates. Furthermore, the onboarding process can be lengthy and complex, requiring significant time and effort. |
PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Payroll Custom Payroll + Attendance Custom Payroll + HR + Attendance Custom |
Payroll Essentials (Small Businesses) Custom Payroll & Time Essentials (Small Businesses) Custom HCM Essentials (Small Businesses) Custom HR Pro (Large Businesses) Custom HCM Pro (Large Businesses) Custom HCM Premium (Large Businesses) Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Company Details | Located in: Shreveport, Louisiana - 71105 | Located in: West Chester, Pennsylvania Founded in: 1986 |
Contact Details |
(888) 277-851 |
+1 833-968-6288 |
Social Media Handles |
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