BirdEye |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | AppFollow is a reputation management software that assists you in creating and managing your online presence with the help of positive reviews. It is ideally suited for freelancers, and enterprises of all types- small, medium, and large. It enables you to monitor all of your reviews using your AppFollow.io account and reply to them instantly in order to provide a user friendly experience to your customers. With AppFollow, users get the option to check their reviews and evaluate whether they are good for their brand or not. It allows the users to streamline their app review management workflow along with providing more comfortable access to feedbacks by users on a regular basis. It additionally facilitates sentiment analysis for a better management experience. Users can reply directly to the reviews that they receive from the app to provide instant help to their users. With its smart features and tools, it proves to be an ideal software for review and response management. The platform offers a free trial version to its users for trying its features before opting for a premium plan. They also offer an Android mobile app to enhance the user experience. Read more | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
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# 10 Most Popular # 9 Most Searched |
| Total Features |
5 Features
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6 Features
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| Common Features for All |
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Starter $111.00 $139.00 per month Pro $699.00 $874.00 per month Enterprise Custom |
Essential Others Standard Others Professional Others Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
+ 2 More
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+ 2 More
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| Company Details | Located in: Helsinki, Finland | Located in: Berlin, Germany |
| Contact Details |
Not available |
+44 20 3514 4590 |
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