IBM Watson Machine Learning Accelerator |
| Description | Annex Cloud is an intuitive customer loyalty management software that helps businesses strengthen their customer relationships, keep off competitive offers and improve customer lifetime value simultaneously. The software also enables users to integrate accurate loyalty marketing strategies into their eCommerce website and digital marketing campaigns as per need. Users can even proceed to streamline effective loyalty programs that work for every sales channel, whether it's online or offline. Further, the receipt scanning feature of Annex Cloud, enables customers to submit their receipts to any store branch and earn rewards in an instant. It also helps brands to retain customers and increase purchase frequency adequately. Reward and incentive engine, present within the same helps companies plan out rewards and distribute them to customers within or without loyalty programs. Companies can also distribute rewards based on actions like social media engagement rates, signing up for newsletters, writing reviews, attending in-store events and more. Read more | Clutch is an appropriate customer data and marketing platform that helps companies streamline consistent and meaningful communications across all customer touchpoints. B2C customer relationship management and customer data platform capabilities are incorporated within, after considering the demands made by modern-day customers. Businesses can utilise the platform to create personal and flexible programs for their customer base and gain adequate loyalty in an instant. These customer programs include end-to-end management for promotions, gift cards and store credit. Further, Clutch enables companies to connect with their customers through the most direct channel available to set up integrated communication links. It can also be utilised to send customer-centric emails, which adds value to their messages, besides enhancing engagement rates. These targeted mail pieces help users optimise spendings as well as increase ROI. Overall, Clutch is a safe and secure platform, which comes compliant with GDPR and HIPAA regulations, protecting the information stored within. Read more |
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Customer Service, Referral Program, Easy Implementation, Customizable Solutions Platform Usability, Backend Integration, Limited Functionality, Lack of Timely Bug Fixes |
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Annex Cloud users consistently praise the platform's ease of use, integration capabilities, and robust features. They particularly appreciate the customer support team's responsiveness and willingness to address challenges and customize solutions. While some users note initial integration hurdles or a somewhat complex user interface, these issues are often resolved quickly with the help of the Annex Cloud team. Overall, the platform is lauded for its ability to drive customer engagement, enhance loyalty programs, and increase customer acquisition, making it a valuable tool for businesses seeking to optimize their marketing efforts. |
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| Company Details | Located in: Los Angeles, California Founded in: 2010 | Located in: Ambler, Pennsylvania Founded in: 2012 |
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+1 866-802-8806 |
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