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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more | Portier enables hoteliers and 3rd parties to action the world’s richest traveler data via an eco-system that’s built around customized smartphones placed in hotel rooms. While travelers benefit from full and localized access to the hotel and the local eco-system from a single place, hoteliers and local businesses are empowered to provide a more tailor-made experience to travelers based on actual behavioral insights. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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5 Features
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| Common Features for All |
Employee Management
Guest Experience (GEM)
Hotel Group Management
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reviews Management
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Employee Management
Guest Experience (GEM)
Hotel Group Management
Housekeeping Management
Maintenance Management
Marketing Management
Multi-Property
Online Hotel Booking
Point of Sale (POS)
Reviews Management
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| Platforms Supported |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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ALICE Custom |
Portier Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos | Not Available |
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| Company Details | Located in: New York, New York Founded in: 2013 | Located in: Hong Kong, Hong Kong |
| Contact Details |
Not available |
Not available |
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