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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ALICE logo
Hotel Management Software

4.5 22 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more Booking Master offers a cloud-based Property Management Software (PMS) tailored for all hotel and resort types. This platform consolidates vital operations, including centralized booking, channel management, revenue optimization, restaurant and inventory management, accounts, POS, HR, and housekeeping. By bridging the latest technology with practical solutions, Booking Master enhances guest satisfaction, provides real-time updates, and optimizes revenue. The advanced analytics and versatile POS system streamline transactions, boost sales, and foster guest relationships through seamless order processing, loyalty programs, and menu customization. Its comprehensive tools support inventory control, staff tracking, customer feedback integration, and prevent stockouts. The software ensures precise record-keeping, efficient expense control, and real-time reporting for strategic management. Additionally, it expands reach via major OTAs, maintains centralized room inventory, and delivers instant updates on availability and rates. Automated processes streamline daily tasks, enabling staff to save time and focus on enhancing guest experiences. With Booking Master, hotels can access extensive reports and analytics, unlocking revenue potential by reaching a broader audience and managing market demand effectively. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    84%
  • Momentum
    60%
  • Popularity
    71%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    73%
  • Popularity
    69%

Features

Total Features
7 Features
11 Features
Common Features for All
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Hotel Group Management Helps in managing a chain of hotels under a particular group
    Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 4 More - Show Less
    • Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Hotel Group Management Helps in managing a chain of hotels under a particular group
      Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.5/5 22 user ratings
    Not Available
    Rating Distribution
    • Excellent

      63.6%
    • Very Good

      27.3%
    • Average

      4.5%
    • Poor

      0%
    • Terrible

      4.5%
    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    ALICE Custom

    Basic Others

    PMS Pro Others

    Premium Others

     
    View Detailed Pricing
    View Detailed Pricing

    Vendor information

    Company Details Located in: New York, New York Founded in: 2013 Located in: Kolkata, India - 700124
    Contact Details

    Not available

    https://www.aliceplatform.com/suite

    +91 92309 94738

    https://www.bookingmaster.in/

    Social Media Handles

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