Adobe Experience Manager |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Alerti helps users create personalised alerts about online events to gain a deep insight into them and make smarter decisions. A range of different types of alerts can be created around brand monitoring, competitor analysis, industry knowledge, and more. Users can even monitor specific online sources in real time, such as blogs, online news, forums, reviews, social networks, videos, and images. Alerti consolidates all data points into an effective dashboard through techniques such as filtering algorithms and sentiment analysis. Through a feature called as advanced analytic techniques, the key influencers, ambassadors, and detractors of a brand can be identified and custom reports around competitors and campaigns can be curated. Users can also respond to the communities that they are engaging with right through the tool and find the top fans and followers. For companies with multiple users, collaborative features make it easy to share alerts assign tasks to the respective stakeholders. Read more | Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
3 Features
|
6 Features
|
| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
|
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Not Available
|
Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing |
| Review Summary |
Not Available
|
User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Pro $7.50 $9.00 per month Business $63.00 $79.00 per month Enterprise $119.00 $149.00 per month Custom plans Custom |
Experience.com Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Videos |
+ 2 More
|
Not Available |
| Company Details | Located in: Paris, France Founded in: 2008 | Located in: San Ramon, California Founded in: 2015 |
| Contact Details |
Not available |
(888) 701-4501 |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
