91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]() Zoho Desk |
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]() NinjaOne (NinjaRMM) |
Description | The Agile contract lifecycle management software is built to work the way you desire it to. The Contract Management Suite by Agiloft can automate the entire contract lifecycle for your business, streamlining approval processes and integrating contract details into relevant business processes. The automatic notifications and single click approvals help eliminate approval bottlenecks, the contract repository keeps the full text of every contract on your fingertips, and the actionable insights assist you in making informed budget configurations. The flexible workflows make Agiloft suitable for business organisations of varying character, one-click contract creation with automatic audit trail bring in efficiency of operations and automatic redlining eliminates the risk of rogue edits slipping into final documents. Read more | Conga Contracts is a complete Contract Lifecycle Management tool that lets the user automate and streamline all their contracts across the organization. Using this tool, users can streamline their contracts process, solve challenges, and manage the whole working across all their businesses with easy no-code configuration and 5-star support. Conga Contracts handles the heavy lifting that legal and procurement teams require for end-to-end CLM, creates complex contracts quickly without any error, and automates the contracts' management. The tool undertakes authoring, negotiating, approving, executing, and reporting of the contracts. Users can gain better visibility in their business by reducing risk and exposure, thus getting better insights across each organization's department. Conga Contracts helps the users bridge the gap between departments, hence expand your business. Users can access out-of-the-box integrations using Salesforce and eSignature tools. They can also get custom integrations built for another CRM, CPQ, ERP, and other internal tools if required. The tool helps the user simplify their data and automate the contracts, documents, and reports. Read more | It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in their favourite social media channels like Twitter and Facebook. In addition, it has a separate knowledge base which contain answers for frequently asked questions. Along with this, it has reporting tool and analytics feature using which your managers can identify the issues related to your agent’s performance. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 10 Highly Rated # 8 Most Popular | # 3 Most Worthy # 10 Fastest Growing |
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User Sentiments |
Customizable Workflow, Extensive Integrations, Excellent Customer Support, Flexible and Configurable Outdated User Interface, Complex Configuration, Slow Performance, Limited Reporting Functionality |
Document Generation Capabilities, Salesforce Integration, Customer Service, Ease of Use Contract Management, Product Glitches, Lack of Mobile Scalability, Poor Communication |
Ease of Use, Customizable Interface, Extensive Integrations, Comprehensive Ticketing System Mobile Application Limitations, Confusing Navigation, Limited Customization of Help Center, Slow Support Response |
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
Review Summary |
Overall, Agiloft receives positive feedback for its user-friendly interface, customizable features, and robust reporting capabilities. Reviewers appreciate the ability to tailor the platform to their specific needs and praise its scalability and ease of use. Additionally, Agiloft's customer support is frequently commended for being responsive and knowledgeable. However, some users express concerns regarding occasional technical glitches and stability issues. Additionally, there are mentions of a steep learning curve and the need for extensive training to fully utilize the platform's capabilities. |
Conga Grid is a powerful tool for data management in Salesforce, enhancing productivity and efficiency. However, some users have reported issues with customer support, slow response times, and difficulties with account management. While most users praise the product's functionality and ease of use, there are concerns about the company's focus on larger businesses, leading some smaller businesses to feel neglected. The product suite is constantly expanding, offering a wide range of solutions for document generation, contract management, and process automation. |
Zoho Desk, a customer support software, garners mixed reviews across various platforms. Users commend its user-friendly interface, customizable features, and robust reporting capabilities. However, some express dissatisfaction with its limited integrations, occasional glitches, and subpar customer support. Reviewers also highlight the need for improved mobile functionality and more comprehensive reporting options. Overall, Zoho Desk is generally well-received, although there is room for improvement in certain areas to enhance user satisfaction. |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
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AI-Generated from the text of User Reviews
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Agiloft Custom |
Conga Contracts Custom |
Express $7.00 $9.00 per user / month Standard $14.00 $20.00 per user / month Professional $23.00 $35.00 per user / month Enterprise $40.00 $50.00 per user / month |
NinjaOne Custom |
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Screenshots | Not Available | Not Available |
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Company Details | Located in: Redwood City, California | Located in: Broomfield, Colorado Founded in: 2006 | Located in: Pleasanton, California - 94588 | Located in: Austin, TX |
Contact Details |
+1 650-459-5637 |
+1 303.465.1616 |
+1 888-900-9646 |
+1 888 542-8339 |
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