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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Agiloft logo
Help Desk Software

4.9 21 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Conga Contracts logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Desk logo

Zoho Desk

Help Desk Software

4.6 6,390 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description The Agile contract lifecycle management software is built to work the way you desire it to. The Contract Management Suite by Agiloft can automate the entire contract lifecycle for your business, streamlining approval processes and integrating contract details into relevant business processes. The automatic notifications and single click approvals help eliminate approval bottlenecks, the contract repository keeps the full text of every contract on your fingertips, and the actionable insights assist you in making informed budget configurations. The flexible workflows make Agiloft suitable for business organisations of varying character, one-click contract creation with automatic audit trail bring in efficiency of operations and automatic redlining eliminates the risk of rogue edits slipping into final documents. Read more Conga Contracts is a complete Contract Lifecycle Management tool that lets the user automate and streamline all their contracts across the organization. Using this tool, users can streamline their contracts process, solve challenges, and manage the whole working across all their businesses with easy no-code configuration and 5-star support. Conga Contracts handles the heavy lifting that legal and procurement teams require for end-to-end CLM, creates complex contracts quickly without any error, and automates the contracts' management. The tool undertakes authoring, negotiating, approving, executing, and reporting of the contracts. Users can gain better visibility in their business by reducing risk and exposure, thus getting better insights across each organization's department. Conga Contracts helps the users bridge the gap between departments, hence expand your business. Users can access out-of-the-box integrations using Salesforce and eSignature tools. They can also get custom integrations built for another CRM, CPQ, ERP, and other internal tools if required. The tool helps the user simplify their data and automate the contracts, documents, and reports. Read more It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in their favourite social media channels like Twitter and Facebook. In addition, it has a separate knowledge base which contain answers for frequently asked questions. Along with this, it has reporting tool and analytics feature using which your managers can identify the issues related to your agent’s performance. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $7.0.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    85%
  • Momentum
    65%
  • Popularity
    80%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    84%
  • Momentum
    60%
  • Popularity
    87%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    69%
  • Popularity
    86%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%
SaaSworthy Awards
Not Available
# 10 Highly Rated # 8 Most Popular # 3 Most Worthy # 10 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.9/5 21 user ratings
4.7/5 248 user ratings
4.6/5 6,390 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    90.5%
  • Very Good

    9.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    75.4%
  • Very Good

    19%
  • Average

    2.8%
  • Poor

    0.8%
  • Terrible

    2%
  • Excellent

    63.3%
  • Very Good

    31.1%
  • Average

    5%
  • Poor

    0.4%
  • Terrible

    0.2%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Customizable Workflow, Extensive Integrations, Excellent Customer Support, Flexible and Configurable

    Outdated User Interface, Complex Configuration, Slow Performance, Limited Reporting Functionality

    Document Generation Capabilities, Salesforce Integration, Customer Service, Ease of Use

    Contract Management, Product Glitches, Lack of Mobile Scalability, Poor Communication

    Ease of Use, Customizable Interface, Extensive Integrations, Comprehensive Ticketing System

    Mobile Application Limitations, Confusing Navigation, Limited Customization of Help Center, Slow Support Response

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Overall, Agiloft receives positive feedback for its user-friendly interface, customizable features, and robust reporting capabilities. Reviewers appreciate the ability to tailor the platform to their specific needs and praise its scalability and ease of use. Additionally, Agiloft's customer support is frequently commended for being responsive and knowledgeable. However, some users express concerns regarding occasional technical glitches and stability issues. Additionally, there are mentions of a steep learning curve and the need for extensive training to fully utilize the platform's capabilities.

Conga Grid is a powerful tool for data management in Salesforce, enhancing productivity and efficiency. However, some users have reported issues with customer support, slow response times, and difficulties with account management. While most users praise the product's functionality and ease of use, there are concerns about the company's focus on larger businesses, leading some smaller businesses to feel neglected. The product suite is constantly expanding, offering a wide range of solutions for document generation, contract management, and process automation.

Zoho Desk, a customer support software, garners mixed reviews across various platforms. Users commend its user-friendly interface, customizable features, and robust reporting capabilities. However, some express dissatisfaction with its limited integrations, occasional glitches, and subpar customer support. Reviewers also highlight the need for improved mobile functionality and more comprehensive reporting options. Overall, Zoho Desk is generally well-received, although there is room for improvement in certain areas to enhance user satisfaction.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $7.0.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Agiloft Custom

Conga Contracts Custom

Express $7.00 $9.00 per user / month

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

NinjaOne Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Redwood City, California Located in: Broomfield, Colorado Founded in: 2006 Located in: Pleasanton, California - 94588 Located in: Austin, TX
Contact Details

+1 650-459-5637

https://www.agiloft.com/

+1 303.465.1616

https://conga.com/workflow-automation-software/contract-management-system/contract-lifecycle-management

+1 888-900-9646

https://www.zoho.com/desk/

+1 888 542-8339

https://www.ninjaone.com/

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