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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Acuity Scheduling logo
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Acuity Scheduling software make your business run in full throttle round the clock. Your customers can enjoy 24*7 real-time availability and book their own appointments anytime. This scheduling tool comes appropriately equipped with all necessary appointment features, facilitates automated scheduling and payment processing. It comes with calendar management to ensure no confusion is experienced while scheduling an event or booking. With the help of Acuity Scheduling software, you can schedule resources, facilities, make necessary reservations from multiple locations etc. You can send automated reminder alerts to your customers, auto adjust time zones and the tool is highly customizable. Read more The essence of running a successful salon lies in effective and efficient management control over all aspects of the client experience. A fully customizable calendar is available to meet the unique needs of any beauty or hair business. This innovative tool offers the flexibility to manage business operations from any location, while simultaneously allowing clientele to book their appointments at their convenience, round the clock. Whether it's digital reservation capabilities, interfacing with customers, transaction handling, or tailored reward initiatives, each function is meticulously calibrated to meet bespoke needs, reflecting the brand's persona and aiding in the achievement of business goals. The comprehensive performance reports are generated to make informed, confident decisions. TimelyPay, an integrated payment solution used to accept card payments from clients, whether it's through the booking system or the integrated terminals. With over 55,000 hair and beauty professionals across the globe already utilizing Timely, a salon management tool designed to transform business operations, enhance client satisfaction, and provides tools necessary to grow the business. Read more
Pricing Options
  • Free Trial Available
  • Starts at $16.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $20.00.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    89%
  • Momentum
    66%
  • Popularity
    83%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    80%
  • Momentum
    64%
  • Popularity
    88%
SaaSworthy Awards # 6 Most Popular # 2 Most Worthy # 5 Most Popular # 5 Most Popular

Features

Total Features
12 Features
11 Features
Common Features for All
    Appointment Scheduling Helps in scheduling and managing all necessary appointments
    Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates
    Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc
    Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes
    Employee Scheduling Helps in creating, processing and automating the employee schedule
    Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees
    Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room
    Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations
    Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically
    Payment Processing Helps to manage automated transactions across various online channels
    Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)
    Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates
  • + 9 More - Show Less
    • Appointment Scheduling Helps in scheduling and managing all necessary appointments
      Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates
      Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc
      Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes
      Employee Scheduling Helps in creating, processing and automating the employee schedule
      Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees
      Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room
      Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations
      Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically
      Payment Processing Helps to manage automated transactions across various online channels
      Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)
      Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.7/5 3,697 user ratings
    4.4/5 281 user ratings
    Rating Distribution
    • Excellent

      75.4%
    • Very Good

      21.7%
    • Average

      2%
    • Poor

      0.2%
    • Terrible

      0.7%
    • Excellent

      72.6%
    • Very Good

      14.2%
    • Average

      3.6%
    • Poor

      2.8%
    • Terrible

      6.8%
    User Sentiments

      Ease of Use, Extensive Integrations, Flexible Scheduling Options, Automated Reminders

      Limited Mobile App Functionality, Confusing Email Functionality, Inadequate Customer Support, Occasional Software Glitches

      Excellent Customer Support, User-Friendly Interface, Comprehensive Business Management Features, Effective Appointment Scheduling & Reminders

      Limited Software Integrations, Mobile App Functionality Issues, Inconsistent Data Export Functionality, Occasional System Bugs

    Review Summary

    Acuity Scheduling receives positive feedback for its user-friendly interface, ease of use, and time-saving capabilities. Many reviewers highlight its efficient online scheduling, appointment reminders, and seamless integration with various platforms. Additionally, the customer support team is widely praised for its responsiveness and helpfulness. However, some users have expressed concerns about the limited customization options and occasional glitches in the software. Overall, Acuity Scheduling is generally well-received for its user-friendly design and effective scheduling features, making it a popular choice among businesses seeking a user-friendly appointment scheduling solution.

    Users praise Timely for its user-friendly interface, customizable features, and excellent customer support. They appreciate the time-tracking capabilities, invoicing options, project management tools, and reporting functionality. Many users find it easy to use and navigate, even for those new to project management software. Additionally, customers commend Timely's mobile app for its convenience and functionality. However, some users have experienced occasional glitches and bugs, and a few have reported issues with the accuracy of time tracking. Overall, Timely receives positive feedback for its user-friendly design, comprehensive features, and reliable customer support.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $16.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $20.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Emerging $16.00 $20.00 per month

    Growing $27.00 $34.00 per month

    Powerhouse $49.00 $61.00 per month

    Enterprise Custom

    Build $20.00 $20.00 per month

    Elevate $30.00 $30.00 per month

    Innovate $35.00 $35.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Add appointment
    + 6 More
    Videos Not Available Video Thumbnail

    Vendor information

    Company Details Located in: New York, New York Founded in: 2006 Located in: Dunedin, New Zealand Founded in: 2011
    Contact Details

    Not available

    https://acuityscheduling.com/

    +61 3 8518 4957

    https://www.gettimely.com/

    Social Media Handles

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