Acuity Scheduling vs Engageware Comparison

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Acuity Scheduling

Appointment Scheduling Software

4.7 3,697 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Engageware

Appointment Scheduling Software

4.5 118 user ratings

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Overview

Description	Acuity Scheduling software make your business run in full throttle round the clock. Your customers can enjoy 24*7 real-time availability and book their own appointments anytime. This scheduling tool comes appropriately equipped with all necessary appointment features, facilitates automated scheduling and payment processing. It comes with calendar management to ensure no confusion is experienced while scheduling an event or booking. With the help of Acuity Scheduling software, you can schedule resources, facilities, make necessary reservations from multiple locations etc. You can send automated reminder alerts to your customers, auto adjust time zones and the tool is highly customizable. Read more	Introducing Engageware, the revolutionary customer engagement platform that helps organizations in the retail, financial, and other industries grow faster, become more efficient, and improve customer experiences. Their groundbreaking technology is powered by proven conversational and generative AI, giving them the tools to more effectively interact with their customers. Engageware offers a comprehensive, end-to-end platform to help them strengthen customer relationships and gain a better understanding of their needs and preferences. Their platform allows them to anticipate customer questions, resolve complex issues quickly, and provide personalized service in a variety of conversational contexts. With Engageware, they can leverage powerful insights from our AI and research-based technology to interact with their customers more efficiently. Their platform integrates seamlessly with their existing IT infrastructure, allowing them to provide the best customer service experiences with minimal effort. Engageware has been designed to deliver the highest quality customer engagement platform for organizations with limited technology resources. With Engageware, they can focus on growing and improving their quality of service, while they handle the complexity of accessing, understanding, and deploying AI-powered customer engagement. Start experiencing the power of Engageware today! Read more
Pricing Options	Free Trial Available Starts at $16.0. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 89% Momentum 66% Popularity 83%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 69% Momentum 68% Popularity 74%
SaaSworthy Awards	# 6 Most Popular # 2 Most Worthy	Not Available

Features

Total Features	12 Features	9 Features
Common Features for All	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 9 More - Show Less	Appointment Scheduling Helps in scheduling and managing all necessary appointments Automated Scheduling Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates Calendar Management Helps viewing deadlines, upcoming events, handle or add new appointments, etc Class Scheduling Helps tutors or educational institutes at large to schedule academic and or vocational training classes Employee Scheduling Helps in creating, processing and automating the employee schedule Group Scheduling Helps in scheduling group meetings with multiple numbers of attendees Meeting Room Booking Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room Multi-Location Scheduling Helps in managing schedules and confirm reservations/booking from multiple locations Online Scheduling Helps in automating and monitoring the scheduling tasks virtually automatically Payment Processing Helps to manage automated transactions across various online channels Reservations Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary) Resource Scheduling Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 3,697 user ratings	4.5/5 118 user ratings
Rating Distribution	Excellent 75.4% Very Good 21.7% Average 2% Poor 0.2% Terrible 0.7%	Excellent 69.5% Very Good 19.5% Average 7.6% Poor 0.8% Terrible 2.5%
User Sentiments	Ease of Use, Extensive Integrations, Flexible Scheduling Options, Automated Reminders Limited Mobile App Functionality, Confusing Email Functionality, Inadequate Customer Support, Occasional Software Glitches	Seamless Calendar Integration, User-Friendly Interface, Automated Scheduling, Time Saving Occasional Syncing Issues, Limited Customization Options, Outdated User Interface (Admin Dashboard), Lack of Advanced Features (e.g., Bulk Scheduling)
Review Summary	Acuity Scheduling receives positive feedback for its user-friendly interface, ease of use, and time-saving capabilities. Many reviewers highlight its efficient online scheduling, appointment reminders, and seamless integration with various platforms. Additionally, the customer support team is widely praised for its responsiveness and helpfulness. However, some users have expressed concerns about the limited customization options and occasional glitches in the software. Overall, Acuity Scheduling is generally well-received for its user-friendly design and effective scheduling features, making it a popular choice among businesses seeking a user-friendly appointment scheduling solution.	Engageware's Time Trade is praised by users for its ease of use and ability to eliminate back-and-forth scheduling emails. Users appreciate the seamless integration with Google Calendar and the calendar's user-friendly interface for booking appointments. Some users reported occasional syncing issues with Outlook and time zone discrepancies. While the majority of users find the software efficient, a few have expressed a desire for a more modern user interface and the ability to send multiple Time Trade invitations at once.
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Pricing

Pricing Options	Free Trial Available Starts at $16.0. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Emerging $16.00 $20.00 per month Growing $27.00 $34.00 per month Powerhouse $49.00 $61.00 per month Enterprise Custom	Engageware Custom
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Alternatives

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	View All Acuity Scheduling Alternatives	View All Engageware Alternatives