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| Description | Active chat is a multi-channel, chatbot platform for natural language customer support which seamlessly integrates with CRMs and CMSs. It makes chatbot building significantly easier for nontechnical people, providing a visual chatbot builder which is a significantly easier way to build chatbots. Users can design proactive and complex conversations with minimal effort. For advanced users, they have powerful tools to build complex bots. Moreover, they provide ample reading material in the form of an academy, teaching everything from the basics of the platform to the intricacies of advanced natural language chatbots. The chatbot can be integrated with messengers such as Facebook Messenger, Telegram and Twilio SMS as of now with more, such as Google Home, and Amazon Alexa to be added soon. Connecting third party NLP services like Diagflow is as easy as a click. E-commerce chatbots are enhanced with native Shopify and WooCommerce integrations. Read more | ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements. Read more |
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Ease of Use, Extensive Integrations, Effective Automation, Comprehensive Features Limited Customization Options, Occasional Technical Issues, Facebook Dependency, Lack of Multi-language Support |
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Overall, users appreciate ManyChat's ease of use, customer support, and automation capabilities. They find it user-friendly, even for beginners, and praise its drag-and-drop interface and intuitive design. The platform's customer support is responsive and helpful, and users value their quick resolution of issues. ManyChat's automation features are also well-received, enabling businesses to streamline their communication and marketing efforts. However, some users have encountered occasional bugs and glitches, and a few have expressed concerns about the platform's pricing. |
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ActiveChat Custom |
Free Free Pro $10.00 $10.00 per month |
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| Company Details | Located in: Wilmington, Delaware Founded in: 2018 | Located in: San Francisco, California |
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+1 888-370-4802 |
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