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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Prisme Analytics offers customer insights that truly matter, with ease of use, forever data retention, and complete GDPR compliance. Built from the ground up to meet GDPR, PPCA, PECR, and Shrems II standards, it gets a direct yes from their legal team with no cookie banner required. Prisme ensures privacy by blocking bots, scrapers, and spam traffic, only showing real, human visits. Whether an A-list influencer shares their site or their blog post goes viral, Prisme handles any spike in traffic seamlessly. Users can explore web analytics, custom events, and dashboards in real-time, and keep data forever, ensuring they never lose vital information. UTMs provide insights into campaign effectiveness, helping convert traffic into revenue. Additionally, Prisme’s lightweight, fast-loading script maintains its SEO rankings, making the switch from Google Analytics effortless. Prisme Analytics is a privacy-friendly solution for those who want to dive into the details of their data and see meaningful analytics results. Read more |
Pricing Options |
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SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
2 Features
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6 Features
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Common Features for All |
Campaign Management
Conversion Tracking
Event Tracking
Multiple Site Management
Report Generation
User Interaction Tracking
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Campaign Management
Conversion Tracking
Event Tracking
Multiple Site Management
Report Generation
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Beta tester plan Free |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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+ 5 More
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+ 2 More
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Videos |
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Not Available |
Company Details | Located in: San Jose, California |
Not available |
Contact Details |
+1 650 385 2247 |
Not available |
Social Media Handles |
Not available |
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