[24]7 Customer Journey Analytics vs Maximise.ai Comparison

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

[24]7 Customer Journey Analytics

Web Analytics Software

Visit Website

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Maximise.ai

Web Analytics Software

Visit Website

Overview

Description

Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more

Maximise.ai revolutionizes how e-commerce businesses, sales teams, and marketers harness website traffic. Even if visitors don’t make a purchase, the platform identifies anonymous users, captures contact details, and delivers actionable customer insights. Its robust visitor analytics enable instant engagement through AI-driven chatbots, email, or phone calls. By tracking visitor behavior, Maximise.ai empowers businesses to create personalized, data-driven outreach tailored to individual interests. Seamlessly integrating with existing tools, it streamlines workflows and allows sales development representatives (SDRs) to focus on high-value opportunities that drive conversions. Maximise.ai transforms hidden website traffic into qualified leads, enhancing productivity and boosting profitability. It’s the ultimate solution for turning the website into a lead-generation powerhouse. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $52.41. Offers Free-forever and Custom plan.

SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

60%
Momentum

60%
Popularity

61%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

60%
Momentum

63%
Popularity

65%

Features

Total Features	2 Features	7 Features
Common Features for All	Alert Notifications Alerts the user when predefined criteria is met Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Conversion Tracking Enables user to track customer conversion rate Event Tracking Identifies the important events happening in your application Goal Tracking Allows to track progress to reach business objectives Time on site Tracking Tracks the time that a visitor spends on your website User Interaction Tracking Identifies and tracks the visitors interaction on your websites	Alert Notifications Alerts the user when predefined criteria is met Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Conversion Tracking Enables user to track customer conversion rate Event Tracking Identifies the important events happening in your application Goal Tracking Allows to track progress to reach business objectives Time on site Tracking Tracks the time that a visitor spends on your website User Interaction Tracking Identifies and tracks the visitors interaction on your websites + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	NA	Available

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $52.41. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	[24]7 Customer Journey Analytics Custom	Basic Free Growth Starter $52.41 $59.00 per month Whitelabel + APIs Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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