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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

[24]7 Customer Journey Analytics logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more Fullres Analytics is the all-in-one solution trusted by industry leaders. With this lightning-fast prebid wrapper and fine-tuned native ad server, their earnings will be supercharged. They handle all the heavy lifting of selling and trafficking ads while they can focus on what matters most to their business. They also provide multiple revenue streams across their website, newsletters, and podcasts, all in one place. And keeping track of their website's health and performance has never been easier. These fast and privacy-friendly analytics allow them to seamlessly view crucial traffic statistics alongside their revenue. Plus, these core web vitals and search console data provide actionable insights for website health and SEO. Fullres Analytics also safeguards its email deliverability. With this platform, they can resolve authentication snags and monitor domain usage to ensure their emails are reaching their audience. Plus, this platform can even help them determine which days of the week would benefit their new website content the most. With Fullres Analytics, they not only have a comprehensive platform to manage their website's monetization, but they also have a powerful tool that helps them understand and improve their website's performance. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    64%

Features

Total Features
2 Features
6 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Event Tracking Identifies the important events happening in your application
    Multiple Site Management Helps to analyze and track more than one websites
    Report Generation Gathers data and generates reports as PDF file.
    Time on site Tracking Tracks the time that a visitor spends on your website
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Event Tracking Identifies the important events happening in your application
    Multiple Site Management Helps to analyze and track more than one websites
    Report Generation Gathers data and generates reports as PDF file.
    Time on site Tracking Tracks the time that a visitor spends on your website
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    [24]7 Customer Journey Analytics Custom

    Analytics Others

    Ad Serving Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Root Cause Analysis
    + 5 More
    Feedback cover
    + 3 More
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: San Jose, California

    Not available

    Contact Details

    +1 650 385 2247

    https://www.247.ai/products/customer-journey-analytics

    Not available

    https://fullres.com/

    Social Media Handles

    Not available

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