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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

[24]7 Customer Journey Analytics logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more Counter is a hostel-specific Property Management System (PMS) that is both free and simple to use. Our user-friendly interface works well on mobile browsers, allowing you to manage your property while on the road. We're here to make hostel owners' lives easier. We're rethinking and designing the tools needed to make your hostel work seamlessly for you after operating a network of hostels for over 8 years. We save money without sacrificing quality by utilizing cutting-edge technologies developed by a small team of experts. We've worked hard to make it simple, with a smooth transition from migration to automation. Daily Unique Visitors, which reflect a visit on a certain date, are used to calculate all stats. Find out which other websites, social media platforms, or blogs link to your site and how many visitors originate from those sources. We attempt to avoid giving you unnecessary or confusing information and only show you what you can understand. You don't have to pick between being free and being concerned about your privacy. For everyone, we provide a free and private analytics service. Counter is completely free and open-source, and it can be found on Github. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    64%
SaaSworthy Awards
Not Available
# 7 Fastest Growing

Features

Total Features
2 Features
4 Features
Common Features for All
    Conversion Tracking Enables user to track customer conversion rate
    Goal Tracking Allows to track progress to reach business objectives
    Multiple Site Management Helps to analyze and track more than one websites
    Time on site Tracking Tracks the time that a visitor spends on your website
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
    Conversion Tracking Enables user to track customer conversion rate
    Goal Tracking Allows to track progress to reach business objectives
    Multiple Site Management Helps to analyze and track more than one websites
    Time on site Tracking Tracks the time that a visitor spends on your website
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    [24]7 Customer Journey Analytics Custom

    Counter Free

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Root Cause Analysis
    + 5 More
    Not Available
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: San Jose, California Located in: Europe
    Contact Details

    +1 650 385 2247

    https://www.247.ai/products/customer-journey-analytics

    Not available

    https://counter.dev/

    Social Media Handles

    Not available

    Not available

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