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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![[24]7 Customer Journey Analytics logo](http://images.saasworthy.com/tr:w-128,h-0,c-at_max,e-sharpen-1/customerjourneyanalytics_9494_logo_1666674933_6luco.png){kind=logo}
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Clicktale presently known as Contentsquare stands out from the rest as an experienced analytics leader. Users can depend on the platform to analyse mobile apps or websites in detail, identifying areas that need immediate attention. A complete suite of combined technologies offered by the software, help users bring their online customer behaviour to life. At present, 750+ enterprise brands depend on Clicktale x Contentsquare to get their digital experience optimised on the go. The particular portal is capable of connecting various business metrics with actual customer behaviour combining the power of machines, rich data and human intelligence at the same time. Thus delivering better outcomes. Robust heatmaps present within helps with click measurement, depth scrolling and engagement rate monitoring. Unique visual analysis capabilities, make it easy for companies to detect friction points in real-time and take measures accordingly. Clicktale x Content square is absolutely secure compliant with CCPA and GDPR guidelines. Read more |
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| SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
2 Features
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6 Features
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| Common Features for All |
Campaign Management
Conversion Tracking
Heatmaps
Multiple Site Management
Report Generation
User Interaction Tracking
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Campaign Management
Conversion Tracking
Heatmaps
Multiple Site Management
Report Generation
User Interaction Tracking
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Clicktale Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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| Company Details | Located in: San Jose, California | Located in: San Francisco, California Founded in: 2006 |
| Contact Details |
+1 650 385 2247 |
1-800-807-2117 |
| Social Media Handles |
Not available |
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