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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![[24]7 Customer Journey Analytics logo](http://images.saasworthy.com/tr:w-128,h-0,c-at_max,e-sharpen-1/customerjourneyanalytics_9494_logo_1666674933_6luco.png){kind=logo}
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Say goodbye to analytics guesswork! Introducing Bo Analytics - a privacy-focused website analytics platform. With Bo Analytics, users can have confidence knowing that all metrics are gained without compromising user data, giving them the insight they need to make smart decisions and meet their business goals. Back up decisions with real data and gain insights into customer behavior. From identifying trends in who visits your site, to understanding where they come from, having tailored access to this powerful yet secure technology is transforming the way businesses achieve their desired outcomes. Experience an independent audit process and get personalized feedback on best practices that offer actionable insights. What sets Bo Analytics apart is its focus on innovative solutions that protect customer privacy while ensuring precision in performance analysis. Data protection and privacy privacy laws remain a top priority - so users know their valuable insights are safe and sound. Gain complete transparency with dashboards designed for marketing professionals of all levels for easy readings and reliable audit compliance as both simple technology infrastructure as well as services protected by special contracts. With Bo Analytics’ customizable dashboards, multiple users can make use of complex features such as segmentation, reporting features, and in-depth integrations perfect for those seeking the ultimate privacy-secure solution for marketing analytics. Whether it’s A/B testing or understanding customer sentiment through qualitative surveys let Bo Analytics provide intelligent solutions for smarter marketing decisions for successful business practices now! Read more |
| Pricing Options |
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| SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
2 Features
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8 Features
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| Common Features for All |
Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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Conversion Tracking
Event Tracking
Goal Tracking
Heatmaps
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking
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| Platforms Supported |
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| Modes of Support |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Free Free Business $49.00 $49.00 Agency $99.00 $99.00 |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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Not Available |
| Videos |
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Not Available |
| Company Details | Located in: San Jose, California |
Not available |
| Contact Details |
+1 650 385 2247 |
Not available |
| Social Media Handles |
Not available |
Not available |
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