Google Analytics |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![[24]7 Customer Journey Analytics logo](http://images.saasworthy.com/tr:w-128,h-0,c-at_max,e-sharpen-1/customerjourneyanalytics_9494_logo_1666674933_6luco.png){kind=logo}
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Analytick, now Metice is a web analytics and tracking platform, designed to protect your privacy while providing you with access to geographic information, session replays, and heatmaps. It enables you to learn more about your visitors by looking at their geographic information, such as city, device, and region. With Metice, you can allow up to five websites, each of which will be watched 24 hours a day for visits. You can replay the precise actions that your visitors took on your website as a video from the dashboard. You get access to the ability to playback, examine heatmaps, and get support from an experienced staff all in one place. It enables you to observe where your users have clicked the most and determine whether or not your site has issues. The platform offers a unique ‘teams’ feature that enables you to send an email invitation to other members of your team to see the data you've gathered for specified websites. Additionally, Metice can also be installed on Weebly, Wix, and other code-friendly CMS platforms for improved collaboration. Read more |
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| SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
2 Features
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8 Features
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| Common Features for All |
Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Goal Tracking
Report Generation
Time on site Tracking
User Interaction Tracking
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Alert Notifications
Campaign Management
Conversion Tracking
Event Tracking
Goal Tracking
Report Generation
Time on site Tracking
User Interaction Tracking
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| Modes of Support |
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Pro $29.99 $29.99 per month Custom Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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+ 1 More
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| Videos |
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Not Available |
| Company Details | Located in: San Jose, California |
Not available |
| Contact Details |
+1 650 385 2247 |
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| Social Media Handles |
Not available |
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