VisitUs Reviews

Easy guest and staff login, delivery log and notification, visitor and contractor ID badges printed upon check in, evacuation options, mobile phone link notification for emergencies evacuation, great statistical graphs and data, well designed and sleek appearance, helpful and speedy customer support.

Our WiFi sometimes isn’t strong enough for the printer, therefore visitors need to wait longer for their badges which can be frustrating, an alternative may be to hardwire the printer into a local network?

If your looking for a professional first impression then VisitUsReception Reception is the perfect solution for your business.

Thorough management of guest and contractor registration and logging deliveries.

Emergency evacuation procedure, printable people evacuation list.

easy to use. its the best platform i have ever used for staff login record

goes offline with network issues. should have offline facility as well

Excelente /amazing

staff sign in sign out record

visitors log in and log out

helps to work out total hours of work performed by individual staff and visitors record

It has all the bells and whistles needed

There is nothing to dislike about visitus

The Team at VisitUs are responsive, extremely helpful, and knowledgeable in their product. They have been pro-active in Covid related features.

Nothing is too much trouble.

Overall I tested many products and VisitUs was the best in the field.

Covid inductions and Contact tracing

It is user friendly and people's privacy is protected when collecting information for contact tracing. The reports are easy to use and are comprehensive they have taken the guess work out of our statistical data reporting to important stakeholders.

Nothing it is a fantastic system and wish we had implemented it sooner. We used to operate with manual sign in book which was labour intensive and not private.

Contract tracing requirements

Statistical information for our major stakeholders

Ease of sign in

Has reduced a previously labour intensive process

Assisting seniors to become familiar with using a QR code system

After sale service and assistance has bee A1

1) Pre-registering visitors

2) Moving away from a visitor book (and creating a data-leak document)

3) Returning visitors can simply scan a QR code from their phone

4) Easy to access Roll-call for emergencies

5) Searchable Visitor database for contact and trace

6) Simple App download, login and away you go

7) Very easy sales/onboarding process

8) Very good support

Surprisingly nothing ! The implementation was simple, affordable and looks very slick controlled from a single place for multiple devices (and reception desks)

A repeat answer really from the 'What do you like best?' question

1) Pre-registering visitors

2) Moving away from a visitor book (and creating a data-leak document)

3) Returning visitors can simply scan a QR code from their phone

4) Easy to access Roll-call for emergencies

5) Searchable Visitor database for contact and trace

6) Simple App download, login and away you go

7) Very easy sales/onboarding process

8) Very good support

The evacuation feature was the initial drawcard for our business as we utilize a range of labour hire providers and often have sales reps or maintenance contractors onsite. However, through 2020, the need to maintain a COVID register and screen visitors appropriately for our business, we have found VisitUs to be a simple and effective tool to do this. The screening questions are easy to change as needed and the results are readily available online.

The new layout (since the update) has been confusing for many of our people. The "Sign In" is now prominent and instead of using the mobile option for subsequent visits, many continued to sign in, in full. This is time consuming and annoying for regulars. I'd love to see the layout changed to be more clear. Something like "First Visit? Click Sign In" "Returning Visitor? Click Mobile"

We are also tackling the language barrier through the app. Much of the sign in process can be done in multiple languages but I would like the option to upload separate inductions to particular languages (as we have them written in separate documents for each language). Having the ability to change the language of the screening questions would also be good.

The fact you can track who is coming in the business especially now with COVID

It could be a bit quicker I.e a google login for example to load you details quicker

Tracking visitors in and out of the store, see who actually came when they were supposed too

VisitUs is simple to use, setup and get going. We loved how quick it was to deploy, and the features it includes, such as SMS and email notifications.

No integration for Fire Systems, which means when the alarm goes off, we have to manually trigger the alarm through VisitUs, in order to get the register of who is in.

We wanted to put our receptionist to better use in the office, but still have a friendly welcome. VisitUs was the main enabling factor of this, and still provides a friendly "Welcome" to visitors.

We like that the app has many features to offer.

There isn't anything that we dislike with the app.

We can pull analytics to see when we have many visitors. The response and additions due to COVID-19 has been great. We mainly use it to track how many people are in the building.

I like how all members of my team can sign vistors in off their ipad with ease which saves wasting paper, time and saves the log etting missplaced or distroyed

Nothing to dislike, the app is perfect as it is

saves wasting paper, time and saves the log etting missplaced or distroyed