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Trumpet Reviews

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Review Summary

User reviews highlight Trumpet as a visually appealing and interactive platform that simplifies sales processes by centralizing information and providing insights into prospect engagement. Users praise its ease of use, integration with popular tools like HubSpot and Slack, and the responsiveness of the customer support team. However, some users find the platform's initial setup and navigation somewhat challenging, and there's a desire for further customization options, such as more flexible widget design and image resizing. Overall, Trumpet is well-received for its potential to improve sales efficiency and enhance customer interactions while offering a modern alternative to traditional methods.

Pros

  • Intuitive design makes it easy to use for nondesigners.
  • Seamless integration with other platforms like HubSpot and Slack.
  • Provides valuable insights into prospect engagement and activity.
  • Simplifies content sharing and eliminates long email threads.

Cons

  • Initial setup and template creation can be timeconsuming.
  • Limited customization options, particularly with font styles.
  • Some users find the UI challenging to navigate initially.
  • Analytics features could be more comprehensive and detailed.

AI-Generated from the text of User Reviews

Reviews
AT

Andy T

February 13, 2024 Source: G2.com
"Superb digital sales room for early to late stage funnels."
What do you like best about trumpet?

The product continues to evolve with new features and updates—super easy drag-and-drop UI.

What do you dislike about trumpet?

I cannot see any downsides to using Trumpet in your sales process.

What problems is trumpet solving and how is that benefiting you?

Grouping sales enablement materials and pricing documentation in one easy to digest format for our prospects.

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JS

Jens S

February 10, 2024 Source: G2.com
"Revolutionise your Outbound"
What do you like best about trumpet?

Outbound has becoming AI driven and gets caught out for that reason. Trumpet is a nice and appealing difference as it comes with hyper personalised mini websites.

What do you dislike about trumpet?

It's seriously addictive and takes some initial time to set up PODs that are right for you. Overall Trumpet doesn't come with a lot of dislikes when you gotten the hang on how to do things with it.

What problems is trumpet solving and how is that benefiting you?

Starting a PoC and getting companies to try out your product is not easy these days. Budget restriction and the current market climate put some additional hardship on every sales guys job. Trumpet is not just an outbound tool - it is your go tool for the full sales cycle and beyond. It helps your clients and prospects to have a far better onboarding journey.

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JD

Josh D

January 17, 2024 Source: G2.com
"Head of Business Development"
What do you like best about trumpet?

Looks sharp. Great for buyer experience. Good integrations with many other tools like Vidyard, Calendly, YouTube etc. Connects well with your CRM. Very easy to use and implement. Definitely something that I will be using constantly.

What do you dislike about trumpet?

A little slow to load and would like to see more detail about tracking metrics, but overall the product is great.

What problems is trumpet solving and how is that benefiting you?

We don't always get access to key stakeholders, so being able to share a single link that gives all the details they'll need is great.

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AU

Anonymous User

January 10, 2024 Source: G2.com
"Great tool, we used it all the time"
What do you like best about trumpet?

Ease of sharing key info with whoever needs to be across it

What do you dislike about trumpet?

There's really nothing negative about the tool

What problems is trumpet solving and how is that benefiting you?

People read pdfs anymore, so having the key info all in one easy to share and digest space is hugely useful.

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RC

Rupert C

January 3, 2024 Source: G2.com
"Easy and Effective to use"
What do you like best about trumpet?

The product is easy to use and effective to send across to clients. The integration with Slack helps especially as well as being able to see how the client has interacted with certain documentation.

What do you dislike about trumpet?

Sometimes can be clunky but their customer support usually solves the issue quickly.

What problems is trumpet solving and how is that benefiting you?

- Enabling clients and understanding what areas are their biggest interests / pain points.

- Understanding which decision makers are paying more attention to our proposal than others.

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AM

Adam M

December 22, 2023 Source: G2.com
"Tremendous Trumpet!"
What do you like best about trumpet?

From my first conversation with Russell to Lunio's ongoing success journey with the team, Trumpet has been and continues to be a company I love more and more.

Lunio has seen exceptional growth; however, we have tried many pieces of software to support our growth; this has led to time & money being invested but ultimately wasted. Trumpet has helped consolidate multiple pieces of software under one house at one cost. The team at Lunio loves the ease of use and is frequently used each day by our teams. For me, as a system admin, the implementation was a breeze while integrating with other software was a one click simple solution.

My biggest compliment to Trumpet is the support behind the product. They update us with new features and show how the quality can help Lunio. They have spent time getting to know us as a company and how we work. When a component comes out, they go above and beyond to show how it will help Lunio, and the feeling of having features created just for us is the ultimate compliment to them as a solution but, more importantly, the people behind the product.

Communication has been fantastic, including setting up a Slack channel with key members for us to stay connected. You can have the most awesome solution in the world, but without a brilliant team behind the product, it will fail. Trumpet has both and proven consistently they are the best around today.

I look forward to a long partnership with the Trumpet product and team members!

What do you dislike about trumpet?

I didn't know about it earlier!! The time wasted on other software before implementing Trumpet is time I'm not going to get back nevermind the money wasted!

What problems is trumpet solving and how is that benefiting you?

The main benefit is the consolidation of multiple pieces of software we were using. Instead of dealing with not-so-great communicators from other vendors, I now benefit from dealing with one brilliant team who communicates with their product knowledge and takes the time to understand how our company works.

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CC

Chai C

December 21, 2023 Source: G2.com
"Trumpet has been a game changer"
What do you like best about trumpet?

Working with enterprise customers with multiple stakeholders, Trumpet has enabled us to manage our complex sales cycles with confidence and clarity

What do you dislike about trumpet?

Our processes pre Trumpet still aren't totally translatable onto the product. However, I have complete faith in the up coming functionality being able to improve on this.

What problems is trumpet solving and how is that benefiting you?

We have a very complex sales process involving multiple stakeholders in multiple businesses. Trumpet is a source of truth for all

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AU

Anonymous User

December 21, 2023 Source: G2.com
"Unparalelled Support for a Great Solution"
What do you like best about trumpet?

This is such a user-friendly solution and I can see so many ways to use it with my prospect. It won't just make my life easier but will be very helpful to providing prospects & customers with a wide range of content without 'dumping' a bunch of links and documents on top of them. Also the native-like feel integrating with the likes of Consensus for video and PDF documents makes it very visually appealing. As far as I could see, there way no integration when I signed up, it felt that easy. I've been using it daily.

What do you dislike about trumpet?

The features I'm looking forward to seeing improved on are:

- selecting a thumbnail image for videos embedded on a trumpet page (either by uploading an image or selecting a still from the video itself - option of both would be great).

- Embed Website widget; great option and it seems I can't embed my own company's website. Likely an issue with my company's settings.

- Link Preview; is great but would like to have it shown as full width of the page if there is just one link I want to display (similar to the PDF viewer with layout options).

Luckily, the trumpet team have been as responsive as I've ever seen any customer service team and had alternative suggestions and workarounds to each of the above within seconds/ minutes via Slack. The Slack integration for messaging has been so much more effective than email/ Zoom videos - though I know the team are available on both.

What problems is trumpet solving and how is that benefiting you?

We previously used a 'microsite' in which you created custom links for each piece of content you want to share with a prospect and dump it onto a page. Our teams always described it as clunky and difficult to use, even after using it for 2 years. trumpet is as easy as downloading a new app and playing a game on your phone, and allows you to preview content quickly as the prospect/ customer you want to send it to might see it both in mobile and desktop. It's fast, easy, visually appealing and seems to have a great roadmap for innovation, based on the feedback from the team.

My team only heard about it last week and we've all jumped on it immediately, desperate to create trumpet pages for each of our prospects because it feels exactly like what we need. Very excited to keep exploring the funtionality as it seems I've only scratched the surface.

Again, the customer team at trumper are incredible. I've never seen such a fast response rate and multiple solutions proposed to my problems. Feels like we're an absolute priority which is great because our projects are time sensitive and the trumpet team are treating it like so.

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DD

Daisy D

December 21, 2023 Source: G2.com
"Centralised & efficient way to run sales processees"
What do you like best about trumpet?

- Allows us to keep tabs on what clients are looking at and interested in on our pods

- Centralised location for the entire sales process - making our lives a lot easier

- The platform is very configurable, meaning you can totally customise it to your unique sales processes

- Support from the Trumpet team is extremely beneficial and they simply can't do enough for you to ensure your success!

What do you dislike about trumpet?

- Learning how to use the tool wasn't a steep learning curve but naturally with any new tool can be a little time consuming. Having something like a 'Trumpet Tour' option would be great. (however it's worth noting the support team were always on hand to help in this respect anyway)

What problems is trumpet solving and how is that benefiting you?

Frequently we need to share documentation, demo recordings, help centre links, slide decks and quiestionnaires with clients via email. This can be extremely hard to track and follow whether the client has received the information or not.

Using Trumpet totqally takes away this pain and instead provides us with a central and transparent sales process to run with our customers. I'm looking forward to seeing the use case progress in the coming months.

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MS

Matthew S

December 21, 2023 Source: G2.com
"Very simple and pleasing to look at"
What do you like best about trumpet?

How it simplifies everything to a one pager and you can track responses

What do you dislike about trumpet?

Nothing yet but will keep in touch. I have russels email if needed

What problems is trumpet solving and how is that benefiting you?

Simplifying outreach has really helpedwith tracking the views that it gets from the prospects

Read more

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