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TaxDome Reviews

User Rating

4.8/5 (Based on 543 Ratings)

Rating Distribution

  • Excellent

    82.1%
  • Very Good

    15.5%
  • Average

    2.4%
  • Poor

    0%
  • Terrible

    0%

Do You Use TaxDome?

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Review Summary

TaxDome is largely praised for its comprehensive all-in-one solution, streamlining client communication, document management, and task automation. Users appreciate the intuitive interface and robust features, especially the secure client portal and e-signature capabilities. However, some find the initial setup process overwhelming and may prefer a monthly subscription option. While the software's potential for increased efficiency is clear, the learning curve and high upfront cost can be a barrier for smaller firms.

Pros

  • TaxDome provides comprehensive features for accounting and tax firms.
  • Seamless integration with various tax software like Drake.
  • TaxDome offers excellent customer support and training resources.
  • The client portal makes document exchange and communication easy.

Cons

  • The initial setup can be timeconsuming and overwhelming.
  • The price point can be prohibitive for smaller firms, especially new ones.
  • The lack of a builtin calendar function requires integration with external services.
  • The interface can feel dated, and there is limited customization in the design.

AI-Generated from the text of User Reviews

Reviews
TL

Ted L

February 9, 2024 Source: G2.com
"Tax Dome is a versatile and intuitive system to manage your tax business"
What do you like best about TaxDome?

Tax Dome has many features that allow users to automate their business if desired while also having the simplicity to make setup hassle-free. It creates value by reducing the time needed to organize, allowing users to be more productive.

What do you dislike about TaxDome?

One thing I did not enjoy about Tax Dome was the inability for clients to tag their uploaded documents. For instance, if a client uploads a W-2, they do not have the ability to mark it as a W-2, which would make things easier to find.

What problems is TaxDome solving and how is that benefiting you?

The main problem I had prior to Tax Dome was a large client base without a proper way to organize them. With Tax Dome, I can view a list of every client, their current status, and who is working on what.

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SJ

Shakeydra J

January 7, 2024 Source: G2.com
"TaxDome"
What do you like best about TaxDome?

I enjoy the videos that TaxDome allows for training purposes.

What do you dislike about TaxDome?

Wish there were more slots for on call onboarding.

What problems is TaxDome solving and how is that benefiting you?

Automations and client forms that I need them to fill out.

Read more
DM

David M

January 7, 2024 Source: G2.com
"Great customer service"
What do you like best about TaxDome?

We have all our clients info in one place.

What do you dislike about TaxDome?

N/A-we are still learning the system at this time.

What problems is TaxDome solving and how is that benefiting you?

it allows our company to have all our clients information in one location and not have to go through multiple application to access their info.

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JG

Jonathan G

January 4, 2024 Source: G2.com
"Great customer support and very client user friendly."
What do you like best about TaxDome?

Love the app and flat fee. No need to worry about higher expenses as your business scales.

What do you dislike about TaxDome?

Unfortunately they do not have payment plan options.

What problems is TaxDome solving and how is that benefiting you?

Client communication and document transfers

Read more
AU

Anonymous User

January 2, 2024 Source: G2.com
"New to TaxDome"
What do you like best about TaxDome?

Several useful apps integrate with TaxDome. It's beautifully organized.

What do you dislike about TaxDome?

I haven't had any issues with TaxDome yet.

What problems is TaxDome solving and how is that benefiting you?

Everything is in one place. That increases my efficiency and in return I can focus on a better quality of service for clients.

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GH

Gregory H

December 31, 2023 Source: G2.com
"Easy Turnkey Solution"
What do you like best about TaxDome?

Has everything you could possibly think of to get up and running quickly. While it is not cheap, my time is valuable and has a cost associated with it. Using TaxDome has eliminated some of the headaches, manual tasks, payment issues, Tax document security issues, tax software integration issues, email blasts and marketing issues that I was anxious over. They put the whole house under one big roof.

What do you dislike about TaxDome?

Not cheap. The pricing model really pushes you to the three year plan which is expensive for a startup.

What problems is TaxDome solving and how is that benefiting you?

It puts the whole house under one roof.

Read more
AS

Audrey S

December 29, 2023 Source: G2.com
"Best Solution for Small Tax Firm"
What do you like best about TaxDome?

I love the simplicity of having everything I need in one place. Contact management, email templates, process flows, and incredible tutorials and customer service. I'll be using it every day this tax season. Adding in all of my client information has been a breeze, especially with TaxAct integration. Looking forward to this tax seasons, and I think my clients will love it too!

What do you dislike about TaxDome?

The only thing I dislike so far is the lack of design template for emails. I wish you could set them up to look nice/more branded.

What problems is TaxDome solving and how is that benefiting you?

It is helping me solve the issue of too many expensive programs by keeping everything in one place. It also helps me with security of documents and good job tracking.

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AU

Anonymous User

December 28, 2023 Source: G2.com
"Everything we need all in one place"
What do you like best about TaxDome?

I love how I can communicate with all client types in one place.

What do you dislike about TaxDome?

It's a big program with a small learning curve but it will be okay.

What problems is TaxDome solving and how is that benefiting you?

Communicating with clients and retrieving electronic documents

Read more
KP

Kristy P

December 28, 2023 Source: G2.com
"Super helpful workflow automations"
What do you like best about TaxDome?

The workflow automations are so helpful tomy firm.

What do you dislike about TaxDome?

I would like it to better integrate with a scheduler.

What problems is TaxDome solving and how is that benefiting you?

Work flow automation

Read more
MF

Mylene F

December 27, 2023 Source: G2.com
"Tax dome experience"
What do you like best about TaxDome?

Tax Dome provides great support in getting started. I was overwhelmed at first, but the 1:1 live support helped me greatly in getting Tax Dome up and running. There are many features that I will now continue to explore and implement. I can see it will be a great tool for every day use and help me be more effienct and effective during tax season.

What do you dislike about TaxDome?

It was a little overwhelming at first, bu the 1:1 sessions kept me onboard and comfortable with pulling the trigger. I can definitely see how I will benefit.

What problems is TaxDome solving and how is that benefiting you?

Tax Dome assists with automating and keeping track of projects and communicating efficiently with clients

Read more

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