Prelay Reviews

Prelay has dramatically improved the effectiveness of our POCs.

It speeds up and simplifies the creation of test plans and makes it easy for all parties invovled to have a clear understanding of the POCs status. Our customers appreciate the clear visibility into next steps and progress at all layers of their org. As a manager I appreciate being able to quickly view the status of all the POCs being run by my team.

I really have no complaints about Prelay.

Prelay has been a fantastic partner as we reimagine our pre-sales process, specifically our evaluation process. The team is always responsive and done a fantastic job addressing product requests.

We have not found any downsides using prelay. All change is difficult at some level and introducing a new tool is never without its challenges but once our teams saw imediate positive results, any hesitation quickly evaporated.

We wanted to imporve our POC process by using a platform that allowed us to easily share/collaborate with prospects. Too often POCs are started with a shared document which is then never touched again after the first meeting. We wanted our prospects to work with us at each stage in the evaluation and always know exactly what we were up to.

Pre-populated templates can make POC prep much quicker

Inability to create my own or customer specified milestones without admin interaction.

I would like to be able to create a play and pull in my own preset milestones rather than using only the milestones in a single template. This lets me reuse previously created milestones; once custom milestones becomes a feature.

Prelay allows my team to make special requests to our deal management team all through Salesforce. This allows us to see the current status of the request and communicate to multiple departments all through one tool. It also tracks all updates and integrates with Slack.

Everything has been fantastic since we started using Prelay.

Allows easy access to request special changes and approvals between our teams.

POC's are a critical investement of time both from buyer as well as sellers perspective to prove product value. As such pre-sales teams need to be very precise with the requirements/milestones tracking and overall tracking for the POC - despite this being so critical often process used to track this is very manual(shared docs/emails etc.). This is where Prelay changes the game by providing a simple UI/UX interface to get detailed visibility into all ongoing POC's - broken down by each individual stage/tasks which can be seamlessly shared between SE team as well as external POC stakeholders. This helps provides deep visibility to all stakeholders on current POC state/blockers/improvement areas and ensure clear alignment on expectations/outcomes.

Pros:

-Seamless integration with Salesforce with out of the box reporting and analytics

Simplifies POC execution when multiple stakeholders are involved in a technical sales campaign. Facilitates collaboration with the end customer.

Needs better flexibility to customize milestones within a sales play outside of the "Additional" section.

Prior to Prelay we relied on manually created, non-standardized POC test plans. This led to inconsistent results when testing with customers. Prelay has standardized these and ensured predictable results when showcasing our product.

It's great to offload manual follow up and action items by simply using Prelay instead.

n/a So far its working well and has been helpful.

Prelay is expediting notification and deal approval processes.

The interaction with customers ensures that we are working off the same page. And the linkage of business objectives and success criteria is spot on!

Reporting that fits our unique style of capturing details is still under development. However, Prelay works with us diligently to fulfill our needs.

Prelay helps us capture the process of our technical evaluations in a very effective manner. This has helped drive many product evaluations to success.

The ability to use the tool as a "share-screen" tool when being on a call with customers and the customer stakeholder login.

I would like Prelay to allow me to add more guiding information towards my internal users (descriptions, links to sharepoint sites) but they are working on it.

We have a lot of teams working across the globe that need to be coordinated in their efforts in pre-sales and on-boarding scenarios. Prelay organises this.

It's an easy to use platform that connects our sales team to our deals team to make sure we're getting support and credit on when our deals come through. We couldn't work without it!

There isn't much to dislike about Prelay's product, especially when it's used to help me get credit on the deals I close from the integration with Salesforce! Works great.

Prelay helps our deals team connect with our sales team and provide instant feedback on deals, connecting them to the right AE, and making sure when deals come through- people are getting credit.