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NewsWhip Reviews

User Rating

4.7/5 (Based on 57 Ratings)

Rating Distribution

  • Excellent

    73.7%
  • Very Good

    24.6%
  • Average

    1.8%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Intuitive User Interface, Real-Time Media Monitoring, Customizable Dashboards, Predictive Analytics

Limited Social Media Platform Coverage, Lack of Automated Sentiment Analysis, Limited Historical Data Access, Data Visualization Limitations

Do You Use NewsWhip?

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Review Summary

Users praise NewsWhip for its intuitive interface, extensive data insights, and comprehensive media monitoring capabilities. They find it valuable for tracking industry trends, identifying influencers, and measuring the impact of their content. The platform's real-time analytics and customizable dashboards are also highly appreciated. However, some users mention occasional technical glitches, limited historical data availability, and a learning curve for new users. Overall, NewsWhip is regarded as a powerful tool for media professionals and marketers seeking to optimize their content strategies and measure their brand's online presence.

Pros

  • Accurate and realtime data analysis: Helps users make informed decisions based on uptodate insights.
  • Robust social media monitoring: Provides comprehensive coverage of various platforms, ensuring users stay ahead of trends.

Cons

  • Inconsistent user interface: Some users experience difficulties navigating and understanding the platform's layout.
  • Limited customization options: Users have limited control over customizing reports and dashboards, hindering personalized insights.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 19, 2023 Source: G2.com
"NewsWhip - a comprehensive platform for real-time analysis & great CSM"
What do you like best about NewsWhip?

My team and I have been utilizing NewsWhip for quite some time now, and it has proven to be a great tool for staying ahead in the fast-paced world of news and social media. This platform offers a robust and intuitive interface, allowing us to track and analyze real-time news trends efficiently

One of the standout features of NewsWhip is its powerful analytics tools, providing in-depth insights into social engagement, trending topics, and the overall impact of news stories. The ability to monitor competitors and industry influencers gives us a strategic edge in crafting timely and engaging content

The tool's user-friendly design makes navigation a breeze, and the customizable dashboards cater to our specific needs. NewsWhip's alert system is particularly noteworthy, ensuring I am promptly notified of emerging trends or potential crises

While the tool offers a comprehensive suite of features, its learning curve is relatively gentle. Our CSM is responsive and helpful, making the overall user experience positive. NewsWhip has become an important technology tool in our monitoring toolkit and it is continuously innovating by including new features and new platforms. Highly recommend it to anyone in need of a reliable, real-time news analysis solution

What do you dislike about NewsWhip?

Nothing really - I appreciate that the team consistently incorporates our feedback into their product roadmap

What problems is NewsWhip solving and how is that benefiting you?

NewsWhip revolutionized our global monitoring efforts, providing easily set up dashboards for our team to monitor important news and identify key influencers. Its alerts ensure instant awareness of news/topics that matters to us, replacing our previous time-consuming manual search method. With the ability to centralize searches and customize dashboards, we easily adjust scopes, conduct comparative analyses, and identify trends across various platforms. The valuable alerting system facilitates seamless insights sharing among different teams.

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CS

Chris S

November 18, 2023 Source: G2.com
"A tool that makes me a better consultant to my clients is a highly valued thing indeed"
What do you like best about NewsWhip?

NewsWhip enables me to get to insights at speed; by being able to use freeform keyword strings to analyse the media and social media news landscape at pace; and then to segment this data by sector, country, media type and more, I can quickly get from big picture to stand-out insight.

Most importantly, it's focus on not just showing you volume (this happened) but contextualising the relationship between volume and impact (social media engagement, talkability of news) is absolutely critical; in today's modern communications landscape, too many people are still focused on raw output/volume of media. NewsWhip makes me a better consultant to all my clients because it helps me go beyond this.

What do you dislike about NewsWhip?

Lack of automated sentiment analysis is sometimes a frustration; whilst i understand the accuracy of such technology is poor, sometimes even a ballpark read could be valuable. The same goes for media reach; again, accuracy of any implementation would inevitably be poor, but being able to segment media data by sentiment and reach as well as the existing variables would provide added flexibility and ability to impress clients.

What problems is NewsWhip solving and how is that benefiting you?

The ability to look beyond volume and into actual impact and talkabiity of news stories, coverage and campaigns is critically important and adds a whole new area of analysis for us. The stong UI and speed at which we can go from research mode to finding something interesting or insightful, is also fantastic, and it helps us understand better the relationship between media and impact.

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AU

Anonymous User

October 6, 2023 Source: G2.com
"Excellent tool for understanding media and social media trends"
What do you like best about NewsWhip?

I think the best thing about Newswhip is how it visualises the media interest and the public interest in a topic as well as predicting how far that trend could go.

What do you dislike about NewsWhip?

I think Newswhip can include more options that are geared towards crisis communications like using AI to spot the use of a certain logo or a picture in the media and social feeds.

What problems is NewsWhip solving and how is that benefiting you?

Understanding the media landscape with a focus on emerging trends. I like a lot how they separate public interest and media interest, while providing a projection of which trend will pick up and which is more likely to die.

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AU

Anonymous User

September 5, 2023 Source: G2.com
"NewsWhip has been an invaluable part of my marketing tech stack for 10 years."
What do you like best about NewsWhip?

NewsWhip is a crystal ball for consumer / media interaction and social engagement. It provides great back-dated analytics for campaign and strategic planning, and excellent real-time monitoring of platforms, keywords, influencers, media outlets and other signal drivers. Its predictive analytics are best-in-class, and help to drive both planning and action through easy-to-digest alerts.

What do you dislike about NewsWhip?

NewsWhip doesn't currently have a mobile app.

What problems is NewsWhip solving and how is that benefiting you?

Crisis and issues management; media source identification and tracking; social engagement patterns and consumer behavior. This has helped me to drive proactive media relations and social media editorial planning.

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SY

Sarah Y

August 16, 2023 Source: G2.com
"Positive Review of Newswhip"
What do you like best about NewsWhip?

Newswhip stands out as a beacon of efficiency and reliability. Their platform offers comprehensive monitoring across news and social media channels, ensuring that no vital piece of information escapes notice. The intuitive interface and versatile features make it an invaluable tool for businesses. Their customer service, however, truly sets them apart. Prompt, courteous, and knowledgeable, they address queries with the sort of attention and clarity that is all too rare in this industry. Highly recommended for anyone needing a finger on the pulse of the information age and looking to better improve an understanding of how one's business is being positioned online.

What do you dislike about NewsWhip?

Overwhelming Amount of Data: A service that delivers a vast amount of news updates can be seen as bombarding and overwhelming. However, this can also be perceived as thoroughness, ensuring that users don't miss any potentially relevant news piece. That said, it would be nice to know which taxonmy is triggering certain media to be displayed within a dashboard. This is a feature Newswhip is considering in their product roadmap.

What problems is NewsWhip solving and how is that benefiting you?

Reputation Management: Understanding if a negative or positive media item is being said about our organization.

Understanding Partner Perspectives: Monitoring comments and mentions helps us understand our partner's engagement with our issues and sentiment, helping us foster better relationships.

Strategic Decision Making: Helps us inform our broader external affairs program.

Identify Opportunities: Helps us understand if there are future collaborations that might be worth engaging.

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LB

Laura B

August 10, 2023 Source: G2.com
"I'm a nerd for NewsWhip Spike"
What do you like best about NewsWhip?

I use NewsWhip for everything! From researching the latest trends, to monitoring for crisis scenerios or positive outcomes. I love the comparative graphs that the crisis template uses to showcase to clients where we are on certain scenarios.

What do you dislike about NewsWhip?

There isn't much I dislike about NewsWhip!

What problems is NewsWhip solving and how is that benefiting you?

NewsWhip is the fastest monitoring tool out there. I am also able to tell clients when and how to approach crisis situations based on data.

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LT

Lena T

August 7, 2023 Source: G2.com
"NewsWhip has been very helpful for our daily news business."
What do you like best about NewsWhip?

NewsWhip helps us to have a good overview about trending topics, interesting articles and hidden stories. The differentiation between the platforms is very helpful, especially for our video editing team.

What do you dislike about NewsWhip?

There s nothing in particular that we don't like about using NewsWhip. The team is always happy to help, if we have any questions about the tool.

What problems is NewsWhip solving and how is that benefiting you?

Since we are a general interest news portal, it is sometimes hard to have a good overview about all topics that come up. NewsWhip helps us to monitore the Social Media Platforms and other media.

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AU

Anonymous User

August 4, 2023 Source: G2.com
"Jake G.'s newswhip review"
What do you like best about NewsWhip?

I use Spike the most of any NewsWhip product and it's hard to imagine there was a time we didn't have it. The best recommendation I can give anyone about NewsWhip is that it provides invaluable insight and data — if you want to understand what is happening across social and with your accounts/competitors, you have to use it.

What do you dislike about NewsWhip?

This is a small thing, but I really miss the ability to add more columns to my dashboards — the five or whatever limit in Spike is too few.

I also wish Spike was more built out for other platforms like TikTok, Threads, etc. There are some capabilities, but it's not as strong as it is for FB/TW.

I also wish NewsWhip was better at tracking engagement on visual posts — we still find that if we share a headline card, the engagement on those posts are not counted toward the overall engagement with the URL we're sharing in the post, which makes it difficult to measure share of voice across our competitors on certain storylines.

What problems is NewsWhip solving and how is that benefiting you?

It's the best tool I have found to monitor/listen to social, both at the account level and topic-level. Still, I wish it were better at tracking visual posts.

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AK

Amil K

August 3, 2023 Source: G2.com
"Newswhip use in tracking disinformation"
What do you like best about NewsWhip?

Intuitive user interface and designed to surface useful insights. Many other tools tend to focus on eye-catching graphics but utility to end users has not been fully thought through

What do you dislike about NewsWhip?

Adding accounts to be tracked means it's not possible to look at historical data of accounts recently identified. But we understand this is an API related issue

What problems is NewsWhip solving and how is that benefiting you?

We identify accounts engaged in manipulation efforts online. Once we identify accounts, we use Newswhip Analytics to monitor their activity and Newswhip Spike to alert us to specific posts

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MF

Mike F

August 2, 2023 Source: G2.com
"Public Relations Specialist"
What do you like best about NewsWhip?

The ability to generate white space analysis charts and provide clear data to my teams and leaders on current trends in the media. This enables us to make better informed decisions which impact the way we do business.

What do you dislike about NewsWhip?

In order to maintain a strong competitive edge, the ability to access journalist data would make the platform a one-stop-shop and no longer need to use other competitor platforms.

What problems is NewsWhip solving and how is that benefiting you?

NewsWhip is helping to shape which verticals our organizations should focus on based on our white space analysis of media trends and what our competitors are saying. This positions me as a subject matter expert and strategic advisor.

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