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Mayple Reviews

User Rating

4.7/5 (Based on 55 Ratings)

Rating Distribution

  • Excellent

    81.8%
  • Very Good

    10.9%
  • Average

    5.5%
  • Poor

    0%
  • Terrible

    1.8%

User Sentiments

Expert Marketing Knowledge, Excellent Customer Service, Efficient Matching Process, Helpful Account Management

Lack of Pricing Flexibility, Occasional Scheduling Issues, Limited Platform Knowledge in Specific Instances, Occasional Communication Gaps

Do You Use Mayple?

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Review Summary

Mayple is a platform connecting businesses with marketing experts for various services like social media, PPC, and email marketing. Users consistently praise Mayple's professional and responsive customer service, particularly highlighting the expertise and dedication of their account managers. They also appreciate the platform's ease of use and the ability to track progress in real-time. Some users have noted that the initial briefing process can be time-consuming and that the cost of additional marketing channels may be high. Despite these minor drawbacks, Mayple is generally considered a valuable resource for businesses looking to outsource their marketing efforts and achieve measurable results.

Pros

  • Mayple provides professional marketing experts with proven experience.
  • Their service is personalized and caters to specific business needs.
  • They offer a platform for tracking and managing marketing campaigns.

Cons

  • Pricing for specific services can be expensive.
  • Some users experienced occasional communication issues.
  • The initial onboarding process can be timeconsuming.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

February 4, 2024 Source: G2.com
"A great experience and great service"
What do you like best about Mayple?

Their level of service is beyond great. They care for our business and really try to help in any aspect they can. The experts they gave us so far were all very good, and the prices are very competitive.

What do you dislike about Mayple?

They have specific price tiers, which are sometimes not as flexible as if we would work directly with the experts, but in most cases they are able to find a solution to meet our needs.

Recommendations to others considering Mayple:

I can't recommend this company enough. Any business who works with freelancers or agencies needs to use Mayple's service.

What problems is Mayple solving and how is that benefiting you?

Mayple helps us finding marketing experts - freelancers or agencies - for any need our business may have. They vet each expert which gives us a lot of confidence that whoever they find for us is good and experienced, and this saves us a lot of time and mitigates the risk of finding experts by ourselves.

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AU

Anonymous User

February 3, 2024 Source: G2.com
"Professionalism, expertise & great support"
What do you like best about Mayple?

the booking process. reminders of next steps

What do you dislike about Mayple?

nothing really terrible but the meetings were reschedule a few times not sure why. it could have been on my end.

Recommendations to others considering Mayple:

Great team of experts for small to medium size ecomerce retailers that need support on running a successful email campaign.

What problems is Mayple solving and how is that benefiting you?

Developped an email campaign strategy based on a health check audit. Identified the top 3 areas of improvement:

integrations, automations & journeys, segmentation and overall email best practices.

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AU

Anonymous User

November 21, 2023 Source: G2.com
"Great analysis and recommendations"
What do you like best about Mayple?

Great customer service - went above and beyond.

What do you dislike about Mayple?

They were not as knowledgable about the new SMS features that Mailchimp offers as the email services.

What problems is Mayple solving and how is that benefiting you?

We had a Mailchipm Health Check to learn about how to better manage our audiences and recieved great advice to help us reach more subscribers.

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EP

Emma P

July 25, 2023 Source: G2.com
"Mayple really up-leveled our email marketing"
What do you like best about Mayple?

Our marketing lead was professional, knowledgeable, and very helpful. Nothing was too much.

What do you dislike about Mayple?

No bad comments from here. I enjoyed the whole process.

Recommendations to others considering Mayple:

Go for it! You won't regret it.

What problems is Mayple solving and how is that benefiting you?

Mayple helped us with segmenting our 13 audiences into 5 streamlined, tagged, and segmented audiences. They also set up some automation, with specific content ideas based on our industry.

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AU

Anonymous User

July 24, 2023 Source: G2.com
"Useful insights & helpful feedback on our email strat"
What do you like best about Mayple?

Easy to use, clear reports, flexible scheduling.

What do you dislike about Mayple?

There was nothing we disliked about our experience

What problems is Mayple solving and how is that benefiting you?

Our Mayple consultant has helped us strengthen our email strategy & maximize mailchimp's offering. Our team doesn't have someone dedicated to email marketing so having a consultant walk us through what we're doing well & where we can improve has been incredibly valuable. We were shown how to leverage tools we haven't used before that should should help us grow our audience & increase engagement. We're excited to implement what we've learned!

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AU

Anonymous User

July 21, 2023 Source: G2.com
"Great experience working with Mayple"
What do you like best about Mayple?

They are very easy to work with with great communication dn expertise.

What do you dislike about Mayple?

I can't fault Mayple in their process, expertise and execution.

What problems is Mayple solving and how is that benefiting you?

Improving and optimising our email marketing efforts, data tracking, productivity and overall conversion performance and understanding of the platform at hand for our business.

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KH

Kevin H

July 21, 2023 Source: G2.com
"Mayple did all the lifting1"
What do you like best about Mayple?

Super easy to participate and did not take a lot from my working day. The staff was knowledeable and I feel confident they had our interest in mind and did not judge us for some obvious things we were missing.

What do you dislike about Mayple?

While it was great to be hands off. Sometimes I was confused where in the process things were. I also felt like my consultant knew more of what was going on in terms of progress than Mayple.

What problems is Mayple solving and how is that benefiting you?

After a company shake up, we needed some assistance getting our Mailchimp tool working efficiently for us. Mayple helped to facilitate that doing all the heavy lifting with minimal use of my time. The results were just what we needed to get us moving in the correct direction again.

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BM

Brice M

July 21, 2023 Source: G2.com
"The results came in fast and were detailed along with actionable!"
What do you like best about Mayple?

The questions asked at the discovery meeting were areas I had not considered. This was revelatory and helped us rethink how we communicate with customers.

What do you dislike about Mayple?

I did not find anything I dislike. There were other people in the meeting that didn't contribute, but I assumed they were training.

Recommendations to others considering Mayple:

The service for MailChimp is free. There is only benefit to gain in having professionals look over your systems objectively.

What problems is Mayple solving and how is that benefiting you?

Maple reviewed our MailChimp structure and identified some key areas for improvement. We also identified areas where we are doing well and need to ramp up investment.

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AU

Anonymous User

July 21, 2023 Source: G2.com
"Great Service From Robbie"
What do you like best about Mayple?

Robbie was so quick to respond to any of our questions, explained everything very clearly and was a pleasure to work with any time we interacted, he really went above and beyond (cannot express that enough) to make sure that we got the best service possible.

What do you dislike about Mayple?

Nothing! It worked really well to communicate with them through our existing channels.

Recommendations to others considering Mayple:

The team really caters your projects around your specific needs and has great industry knowledge to provide actionable insights.

What problems is Mayple solving and how is that benefiting you?

We were looking to create better email sequences, automation and reporting. Robbie was able to look through our current promotions and provide unique insights for how to improve our workflows.

Read more
AU

Anonymous User

February 2, 2023 Source: G2.com
"Good Experiences"
What do you like best about Mayple?

They have layers of oversight. Human and digital. This way, the expert marketer is held to a very high performance standard.

What do you dislike about Mayple?

Depending on what services you are using, it can be a bit costly.

What problems is Mayple solving and how is that benefiting you?

You can have professional marketers work for you without assuming a huge paycheque.

Read more

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