Eventsquid Reviews

Eventsquid has very easy, user-friendly creation tools and great, timely customer support. This has been our first full year using this product, and our team has been very pleased.

The ins-and-outs of learning a new system. We realized during our conference, some registration items should have been done differently. Our conference, registration and sessions all ran smoothly, but the changes we make going forward will help our administrative staff.

The cost of Eventsquid is unbeatable in the market and more user-friendly. The ease of using the platform has been the most beneficial. We love the look of the event site and the ability to look quickly to find answers on number of participants, paid participants, etc.

Creating an event is easy. We host 2 live events each year and looking to grow that going forward. We can have an event site up in a few hours and if we have questions or interest in other ways to do things the knowledge base and support has been great.

Would really like integrations with Salesforce or Mailchimp to pull our users list directly into the system. While it doesn't take much time, we are constantly updating contacts in Salesforce so by syncing them it would make inviting attendees quicker. With Mailchimp, its our main communications tool, so being able to send via that with our standard branding could also improve our use. Finally, for online events we use Webex Event Center. We've done some testing with that, but it's a little "clunky" on how we have to set it up.

Increased our event registrations and the resources we need to dedicate to promoting and running the event. We've went fully digital by building agendas and uploading presentations that attendees can access.

The team at Eventsquid did a great job in introducing us to the software and helping us get set up. It was an extremely easy system to use/figure out and allows for a lot of customization for your event. Delegates found the registration process easy and liked how simple it was to access their information after the fact. We loved the custom reporting feature and used it a lot in our post-event evaluation.

The team was very helpful during set up and accessible by email. I do wish, however, there was a support phone line or chat function for more instant responses if urgent questions/issues should arise.

The custom reports feature allowed us to access and analyze delegate information in a way that we haven't been able to before. This will help us tailor our event in years to come and collect/analyze multi-year data trends for our event.

Our 800 attendees at our annual training event expressed great delight at the ease of registering on Eventsquid. They were also pleased with the on-site tools that allowed them to view their agenda, pull up maps and share contact information at the event. Pre-registration and on-site registration was exponentially improved from our previous use of our in-house web site platform.

Steep learning curve for setup of the first event. Some of the administrative tools could use more development.

Eventsquid is a good value.

80% reduction in customer service requests.

Their software is very functional. Their customer support is fantastic. They have always been willing to get on the phone or do a webinar to help us. Being new to Eventsquid, we had lots of questions.

I wish we could download the graphs from after-event surveys. It would be nice to have a better way to report survey data.

GIve it a try. It has lots of ways to help you create and manage events.

We now do electronic check in/check out for required workshops at our events. We can download attendees in the custom report area. We used to have paper cards that people turned in after attending a workshop. It was a very manual process to keep up with the attendance.

Intuitive design. Top-notch customer service. Best price out there especially for all of its capabilities- including event registration and web-based app. Love how these are in one platform so we didn't have to update/sync as we made changes to our event. Easy for our registrants and exhibitors to use. Customizable to meet our unique needs - various registration types, session tracks, as well as layout/look that matches are event theme. Easy reporting functions.

There is not an aspect of the software that we did not like. I highly recommend taking advantage of the individual training early on to help build the event well from the start and to learn how to take advantage of EventSquid's functionality. That was critical for us.

I definitely recommend checking out EventSquid for your next event. All of our staff agreed that it was a highly useful product and we have no hesitation renewing for our the next year.

Software that includes event registration, conference program design (i.e. agenda and rooms), website and web-based app- all in one! Streamlined our work and saved staff time. Because we had to build our event quickly, which EventSquid staff were very responsive to, I know we only hit the tip of the iceberg in terms of functionality. Even the iceberg exceeded our needs and we look forward to using more functions this year as we have more time to build our event! All of this for a price that a small non-profit could afford.

EventSquid staff offer the best in customer service and training and tech support. They are patient and spend the time you need to get your event designed and up and running smoothly. If you have any technical issues - general response time is almost instantly! They truly care about the experience your attendees and you, as organizer, have from beginning to end! The App was a really great addition and our attendees enjoyed it.

At the moment, I have no complaints. Every issue or problem I have had has been dealt with quickly and thoroughly.

This is a great solution for a medium or larger even association or organization and the price is very affordable and includes the App!!! Customer and Technical Support is beyond stellar!

Our old method of event management and the attendee experience was very outdated and not very smooth. With the old event software, attendees could not get a detailed receipt to see what they signed up for - now they can! Also this is the first year we were able to offer the App experience, which our attendees just loved!

Eventsquid is great - very user friendly, perfect for our needs. The staff are readily available and respond to inquiries promptly.

Nothing at this time, any of our issues are resolved by a staff member right away.

We love it!

We used to use Cvent and their system was expensive and complicated. Eventsquid has helped us reduce our costs while improving productivity since their software is easy to navigate.

It is comprehensive, excellent customer support and provides flexibility for the user to have administrative access.

Dislike is a strong word, I find it challenging that each registered guest must have an email address. This is not always possible and you end up "making up" email addresses

We highly recommend Eventsquid

The Reporting was invaluable. We had instant access to meal counts for our catering commitments, details on our guests that could provide accurate reporting on who was attending.

Our firm has used internally, and on behalf of clients, almost all the big event management platforms - we keep coming back to EventSquid when allowed to spec the system. Between the features and pricing, and then the support and customization, we are consistently impressed with our working relationship. Special shout out to the on-boarding team, and the ongoing support team. Almost immediately responsive, always kind, knows their product inside out, can visualize our specialty uses, and put up with idiot users messing thins up reatedly...

Sometimes the user interface is not quite as intuitive as we might want, but there is almost always a path forward to figuring it out quickly - even when our demands are ridiculously custom...

Ask the team for a demo, and give them a little info about your intended use - you will then be blown away by the guys who learned from the other players in event apps, and then did it better and cheaper.

Basically, moving to app platforms is the future of large-scale and first class events. The time saved, streamlined workflows, and immediate reporting allow our team to be not just on top of things, but proactive in making recommendations and executing on behalf of our event clients as well as their attendees.