Embrace.io Reviews

The relative ease Embrace provides to create a comprehensive picture of application health is fantastic! Embrace has become an integral part of my everyday routine by helping to provide a quick way to view user experience and be able to quickly (and with very low effort) dig into and understand the various problems our users might face (not just crashes like other products!). Beyond the tool itself, my interactions with the embrace team have been extremely positive with a lot of great conversations and useful feedback they've been a great partner to have.

It would be a huge boon to my workflows if Embrace had its own mobile app to make it easier to track errors/application health wherever I am. I am often all over the place and would love to be able to just pop open the app and look at curated dashboards.

Embrace is a great companion in ensuring the creation of a positive user experience by providing (and meeting) a high-quality bar only achievable by the great tools provided by embrace!

Great product, very thorough with countless ways to track vital data in our apps. It's been life-saving many times over for finding and debugging critical issues. Incredible support as well; they are willing to listen and make changes in their product as needed if it helps our company. Definitely recommend!

We have not run into many downsides so far, and they have been quick to address any issues or concerns that have arised.

Crashes, network failure debugging, user experience and retention

What we truly appreciate about Embrace is its remarkable ability to identify and resolve ANR errors in our mobile game. With just one release, we experienced a significant reduction of approximately 30% in ANR errors, thanks to Embrace's intuitive and straightforward ANR reporting tool.

Furthermore, the support provided by the Embrace team during our platform evaluation was exceptional. Their assistance enabled us to quickly and effortlessly achieve tangible results.

Although it is not unique to Embrace, we have encountered an instance where the Embrace SDK caused a crash in our app.

However, what sets Embrace apart is their exceptional support. They promptly addressed the issue, answered our questions without delay, and provided thorough follow-up. Moreover, the resolution for the problem was implemented quickly and efficiently.

-Troubleshoot and resolve the root causes of issues causing ANR errors

-Identify problematic devices and weigh the overall impact

This has allowed our team to prioritize what issues are most important and has significantly increased the mean time to resolution for our engineers.

Embrace has also helped us monitor app startup time and verify improvements as we push items to production allowing the team to be more confident in their releases.

As a mobile team we have used a few and looked into many other mobile monitoring platforms over the years, and Embrace has easily been the best tool we've used yet.

Our main goal was to find a platform to monitor crash rates, but once we saw all of the other features & tools that came along with a easy to use crash reporter, we were sold. We have been able to identify & debug issues we never would have been able to before using our old crash reporter.

We have only been using Embrace for around 6 months now, but we've seen great improvements to the SDK & dashboard in that time. The Embrace team has also been extremely responsive to questions or reported issues & have been a pleasure to work with.

Better support for multi-app accounts; a unified dashboard for multiple apps would be great. More Slack integrations would also be nice-- for example outputting daily crash rates.

The biggest thing Embrace has brought to us is the user session concept and being able to really dig into them. Whether your looking at a crash, network failure, or log being able to look at sessions tied to that helps tremendously in the debugging process.

It's easy to integrate and offer information of each app user. The dashboard is very intuitive

The technical documentation sometimes is not enough for explain all the embrace features

Embrace helps us to improve the user experience and the quality of our service

It gives excellent metrics from a Real User's Perspective, not just underlying backend system metrics.

I wish I could more easily tie it back to DataDog metrics, but I know that is something that is being looked at!

It helped us resolve our crash problems and now alerts us to potential problems early because we see how users are being impacted.

Embrace is a platform that helps track errors and bugs on mobile quickly. It helps in improving the user performance of the application. It keeps track of every user session and updates them in real-time.

Embrace is a technical platform that some non-technical users may find difficult to understand. Users can face issues using the application if their internet connection is unstable.

Embrace helps find errors and bugs easily and solves them, saving users a lot of time. It improves the overall experience of the user. It stores the data of each user session.

Embrace is a development platform that provides detailed traces and logs, allowing us to pinpoint the exact cause of problems and enhance app performance effectively.

With limited or unstable internet access, it causes disruptions in accessing real-time data. The embrace platform also has certain limitations too, in terms of frameworks.

With the Embrace platform, I can save time and effort in monitoring and troubleshooting app performance issues. Also, it helps me in the easy sharing of data, insights and observations.

Embrace is an excellent mobile application. Embrace helps build connections and relationships among users and enables sharing experiences. It helps in error debugging. It allows the developers to save time.

The Embrace application is difficult to navigate sometimes. It could be designed so that it is better in navigation. As a user, I experienced technical issues and slow performance.

Embrace helps us to identify errors and bugs. It saves the time of developers. It is easy to find the best solutions it could provide in case of any errors, as we can connect with new users.

We can centralise in one unique space our app’s key performing indicators, such as logs, crashes, sessions or custom events.

It is also remarkable that we can easily find a specific user session and study how they behaved at each stage. We couldn’t do this before using G. Analytics or Firebase.

Since it is a technical tool, it might not be easy for non-technical colleagues to understand the data stored. However, we can create custom dashboards that do not require specialised knowledge so anyone can monitor them.

We improved our customer satisfaction since we can quickly see specific user sessions and how they perform. This means that when a customer calls our CS team to report any issue, we can easily find that session and give the user a quicker and more helpful answer.

We also have an easier way to detect potential bugs since we can see the customers’ path and find the points where the flow is not working as expected. The custom alerts with Slack or email helped us detect specific errors too.

By tracking the moments we consider essential, we can monitor abandonments, errors, or how long it takes users to complete an action. This helped us detect that payment time was taking longer than expected, and we were able to reduce it considerably.