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ContactPigeon Reviews

User Rating

5/5 (Based on 185 Ratings)

Rating Distribution

  • Excellent

    97.3%
  • Very Good

    2.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use ContactPigeon?

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Review Summary

User reviews highlight Contact Pigeon as a valuable customer engagement platform with an emphasis on its automation capabilities, particularly for email campaigns and pop-ups. Users consistently praise the platform's ease of use and its drag-and-drop editor, while also highlighting the exceptional customer support team's responsiveness and helpfulness. Some users suggest minor UI improvements, and a few mention occasional platform delays. Overall, Contact Pigeon is largely considered a strong solution for boosting customer engagement and revenue through personalized marketing strategies.

Pros

  • Contact Pigeon helps create eyecatching popups, effortlessly complementing business aesthetics.
  • Its userfriendly interface makes it easy to design and deploy dynamic popups.
  • Contact Pigeon has proven successful in driving traffic to the website, whether for special deals or newsletter subscriptions.

Cons

  • Some users have suggested UX improvements, but nothing major.
  • The platform's interface could benefit from a refresh.

AI-Generated from the text of User Reviews

Reviews
CK

Christina K

December 27, 2023 Source: G2.com
"ContactPigeon: A smart engagement solution to meet your marketing needs."
What do you like best about ContactPigeon?

If you want to increase your revenues, ContactPigeon is the best way to do it. From our experience, we definitely recommend this platform because it provides all the features that a marketeer needs to reach goals. Easy to use drag and drop editor to create easily email campaigns, ready scenarios to utilize them in order to build automations while boosting our sales.

What do you dislike about ContactPigeon?

Sometimes the technical support team is running a little late, but nothing to worry about.

What problems is ContactPigeon solving and how is that benefiting you?

In general, with the use of several features for different target audiences, we have noticed that both our revenues and our performance have increased. Apart from the channels mentioned above, we use Viber campaigns in order to enhance our online presence, and it is one of our most profitable assets. Additionally, using push notifications, we are able to target a wider audience with their devices.

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DK

Dimitris K

December 15, 2023 Source: G2.com
"Smart automations for a better marketing strategy!"
What do you like best about ContactPigeon?

The way we approach our customers has significantly transformed since we added, back in May, ContactPigeon’s tool into our strategy. The added value of this platform is the smart automation capabilities that have been very important for us. From price drops, personalized recommendations, and post-purchase communications to bestsellers, the automated workflows have saved valuable time ensuring at the same time that our customer base receives timely and relevant content

What do you dislike about ContactPigeon?

The collaboration with the team started back in May, and so far we are quite satisfied with them.

What problems is ContactPigeon solving and how is that benefiting you?

ContactPigeon’s tool definitely helps you recover lost sales. With the abandoned pop-ups, we can target anyone who has left their product on their cart, and with the right message, we can win them over and turn them into customers

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GP

Giannis P

December 15, 2023 Source: G2.com
"Your business strategy will be transformed with ContactPigeon’s solution!"
What do you like best about ContactPigeon?

The most significant channel in our marketing is by far email campaigns. From automated welcome series to browse abandonment workflows, we have seen some pretty amazing results. Another feature we use is pop-ups, since it’s an effective way to captivate our customers’ information and retarget them.

What do you dislike about ContactPigeon?

We’re quite sure that ContactPigeon’s always tries for the best outcome, so there are no cons!

What problems is ContactPigeon solving and how is that benefiting you?

In terms of customer engagement, ContactPigeon’s platform is the ideal solution. What we truly appreciate about this tool, is the wide variety of features that have contributed to our effective communication with the audience in different ways.

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KP

Katerina P

December 12, 2023 Source: G2.com
"Elevate your email marketing strategy with ContactPigeon."
What do you like best about ContactPigeon?

One of the main things we value about this platform is the easy-to-use drag-and-drop editor, which helps us create captivating email newsletters. This way, we can create engaging content for our customer base.

What do you dislike about ContactPigeon?

To be honest, we are very pleased with ContactPigeon’s team, so no negative comments.

What problems is ContactPigeon solving and how is that benefiting you?

ContactPigeon stands out due to its exceptional precision in implementing opt-in preferences. This platform allows us to segment our base with specific criteria like car type and model, enabling us to create more targeted campaigns for each segment. The result? Of course, increased conversion rates.

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AA

Andreas A

December 7, 2023 Source: G2.com
"A suitable solution for any marketing purpose and effective strategizing!"
What do you like best about ContactPigeon?

ContactPigeon’s platform provides a range of automated email options, allowing for flexible and tailored implementations. Also, as for the statistics, the analytics dashboard provides valuable insights into campaign performance, user engagement, and conversion rates. This data-driven approach has made it easier for us to make informed decisions and optimize our email strategies for maximum impact.

What do you dislike about ContactPigeon?

I have nothing to worry about with this platform.

What problems is ContactPigeon solving and how is that benefiting you?

This platform is quite intuitive and easy to use. I have to admit though that one of the most significant advantages of ContactPigeon is its exceptional customer support.

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EN

Efi N

November 30, 2023 Source: G2.com
"A multi-layered approach to boost the revenue of every brand."
What do you like best about ContactPigeon?

The numerous landing pages have given us the flexibility to create targeted and visually appealing campaigns. These pages have not only improved the brand’s online presence but have also contributed to higher conversion rates.

What do you dislike about ContactPigeon?

Everything’s going well so far with this partnership.

What problems is ContactPigeon solving and how is that benefiting you?

ContactPigeon’s array of capabilities has significantly increased website traffic. Through push notifications, email campaigns, automated emails, landing pages and pop-ups, we can seamlessly integrate and optimize them. Consequently, this integration has also resulted in a substantial boost in revenue.

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AU

Anonymous User

November 29, 2023 Source: G2.com
"An all-in-one marketing automation tool for covering your needs."
What do you like best about ContactPigeon?

Dynamic pop-ups from ContactPigeon are simple to use and deliver nothing less than amazing results. With their dedicated developer, we've been able to design pop-ups that are incredibly attention-grabbing and aesthetically pleasing. As you can imagine, this leads to an increased conversion rate for us, one of our primary goals.

What do you dislike about ContactPigeon?

We can assure you that we have nothing to worry about this platform and its people. Perhaps the interface could be refreshed, but other than that everything is fine.

What problems is ContactPigeon solving and how is that benefiting you?

In our occasion, ContactPigeon’s dynamic pop-ups and personalized content on-site (tiles, ribbons, etc.) have proven to be game changers. Apart from that, we really appreciate the fact that we can experiment with a huge variety of pop-ups helping us boost significantly our customer engagement.

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SG

Somya G

November 29, 2023 Source: G2.com
"ContactPigeon: Soaring Heights in Personalized Marketing Automation"
What do you like best about ContactPigeon?

ContactPigeon's standout feature is its unrivaled capability to deliver highly personalized marketing campaigns, creating a tailored and engaging experience for each customer.

What do you dislike about ContactPigeon?

ContactPigeon's pricing structure might be a concern for smaller businesses, as it leans towards a more premium range, potentially limiting accessibility

What problems is ContactPigeon solving and how is that benefiting you?

ContactPigeon is a solution to the challenges of personalized marketing by efficiently automating campaigns. This results in increased customer engagement, improved conversion rates, and a notable enhancement in overall marketing effectiveness.

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AU

Anonymous User

November 29, 2023 Source: G2.com
"ContactPigeon is contributing to our customer engagement efforts!"
What do you like best about ContactPigeon?

Since adding ContactPigeon to our business, we must say that it has entirely changed the way we interact with our customers. Pop-ups are one of the most powerful channels, and we have noticed great results. With our dedicated developer within ContactPigeon, we can easily make eye-catching pop-ups that effortlessly complement the looks of my business thanks to how user-friendly it is.

What do you dislike about ContactPigeon?

The team is dedicated to our success and always tries their best to make it happen. We have mentioned to the team that the UX could use touch-ups, but nothing major.

What problems is ContactPigeon solving and how is that benefiting you?

The dynamic pop-ups from ContactPigeon have proven to be quite successful at drawing visitors to my website, whether it be for a special deal or a newsletter subscription.

Read more
AT

Anastasia T

November 21, 2023 Source: G2.com
"ContactPigeon is elevating our engagement rates with advanced email automated campaigns"
What do you like best about ContactPigeon?

ContactPigeon has truly transformed our business with the seamless integration of automated email campaigns. Crafting personalized and timely messages that resonate with our B2B audience has never been easier. The platform's user-friendly interface empowers us to design, execute campaigns, and tailor our content based on user behavior. Additionally, the ability to deploy pop-ups has proven highly effective in boosting our promotional efforts.

The customized chatbot functionality is another win for us. Having a chatbot with pre-set questions and answers has not only streamlined our customer interactions but has also provided a dynamic and responsive channel for inquiries. It's like having a virtual assistant that works around the clock, ensuring our clients get the information they need when they need it.

What do you dislike about ContactPigeon?

Overall, we are very pleased with the platform and our collaboration, and although it's not a deal-breaker, a more modern interface would be appreciated.

What problems is ContactPigeon solving and how is that benefiting you?

ContactPigeon has successfully addressed our key challenges in our strategy. One of the primary issues was maintaining consistent and targeted communication through email campaigns. The platform's automated campaigns feature has not only saved us time but has significantly improved our ability to nurture leads and drive conversions.

The customized chatbot has been a valuable asset in handling routine queries, freeing up our team to focus on more complex and strategic tasks. This efficiency gain has translated into improved customer satisfaction, as our clients receive swift and accurate responses. Moreover, the promotional pop-ups have become a key driver in converting passive browsers into active participants, enhancing our overall conversion rates.

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