Arlo Training Management Software reduces workload and helps to grow your training business accordingly
72.6%
23.2%
3.2%
0%
1.1%
Ease of Use, Excellent Customer Support, Extensive Integrations, Comprehensive Reporting
Limited Customization, WordPress Integration Issues, Confusing Terminology, Admin Control Limitations
Overall, Arlo is a comprehensive training and event management platform, praised for its ease of use, customization options, and comprehensive features. However, user feedback suggests that the customer support could be improved, as some users have experienced challenges in getting timely assistance. Additionally, concerns have been raised regarding the pricing, with some users finding it to be relatively high compared to similar products.
AI-Generated from the text of User Reviews
It provides the backend and structure to quickly launch your training program registration and purchasing. It provides the framework for more advanced features that can be added when you need them. They've thought everything trough
It may be challenging to link it to your Learning Management System if there's not a built-in integration. However, there are 3rd party integrations that may be available.
Arlo helped us get our training offering online with the ability to receive payments. The templates for classes make it easy to be consistent. We love the integration with Wordpress so that it is consistent with our Theme.
-Bringing the website, student management, and accounting into one workflow.
-Ease of use for students and registrants.
-Our previous student management software belonged in the museum of natural history.
-Would like more editing options for invoices after they've been sent. Example: adding a tax exemption after an invoice has been sent.
- The generic website is excellent but does put limiters on the design (which Arlo makes clear, so it is not a surprise).
- More scope to add video content throughout the website would be great
-Bringing almost all our needs into one platform
-Giving the student a great registration/transfer/cancellation experience
Easy to use and create training schedules, and have got reporting and dashboards inbuilt to monitor and the app for Instructors is pretty awesome.
I wish there were more direct integrations available rather than utilizing Zapier.
Scheduling courses, registration of students and displaying schedules on the website.
All in event management tools, customizable public webpage, customer portal and admin dashboards.
No native elearning delivery source nor the capability to add multiple elearning urls to one elearning event.
Public access to training services.
Deep data solutions.
Integration with existing CRM services.
There is a great amount of functionality within Arlo, meaning that pretty much whatever you need to do to manage your training is possible to do. there is also some really comprehensive help documentation to assist with what you need to get done, alongside a very helpful tech support team.
Some of the tasks can involve quite a few different options and menus and at times this can be a bit of a challenge if you're not familiar with a certain process (however the documentation that's available is great)
Using Arlo allows us to manage all of the training events for our commercial training business; we manage courses and learners for our customers as well as sell courses and e-learning activities on our website with the easy to use wordpress plugin.
For our company, it reduces my workload so much and also allows my colleagues to go onto the system and see the bookings at a glance. We previously relied on spreadsheets that were not always accurate and up to date.
I have had a few issues with using Zoom that caused me issues. I also wish some of the auto-generated emails could be changed.
The main problems solved by Arlo with our company are the time saved and a record of correspondence that my colleagues can access at any point.
Simple, easy to use, supports with transparency, workflows, billing, consistency, clear registration and application processes with great support.
Only a couple of things I'd like to see changed - like amending some of the set words action buttons and being able to attach documents to followups
Everything in one place / clear and automated processes / engaging formats and mobile views
It streamlines all our admin time and allows us to focus on important stuff outside of admin
It automates the admin so has saved us on getting a new admin which saves costs
Do not like that the charge changes each month dependant on the amount of bookings
It is built for the masses, not for the few which makes it hard for us to grow outside of arlo
We can rest easy knowing that the admin is automated so it avoids a lot of human error
It allows us to think bigger and to look better to customers that we have such a reputable system in place
It is an integrated solution. We replaced 7 various software needed to manage our learning center (e.g. wordpress, registration software, calendar, CRM) with a single integrated solution: Arlo. In addition, Arlo gives us some automation that we never had before (e.g. sending group lists, certificates, invoices automatically). It's a HUGE time saver, increases the quality, reduce errors and improves client experience.
It is not well suited for providing a bilingual system. That is a huge showstopper for some of our clients. It also does not include a Learning Management System, so we end-up using an external one (Talent LMS) instead of keeping things in Arlo, which was the objective. These two should be your development team's priorities.
As said previously, integrating a vast array of various software into one is what is the best benefit for us. It prevents us from having to transfer data from one system to the other or count things manually. The automation is also helping tremendously, as we used to produce all of participants certificates manually and send them one by one or print them. It's all automated right now. It helps my team be so much more efficient.
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It's great to have a one stop solution for listing, enrollment, billing, and student achievement tracking. In addition, the team at Arlo is very capable, quick to respond and personable.
It seems that they are in early release. There are some things that seem straightforward that they haven't implemented yet. They are very open to feedback though.
We had to many separate systems to talk all that we are doing. We needed something that brought all of that together. Arlo does that and solves some problems we hadn't yet identified.