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4.6 49 user ratings

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Overview

Description Zoiper is a trusted source in supporting the businesses of Service Providers, call centers, VoIP integrators, mobile operators, and many businesses requiring immediate VoIP capabilities and compatibility implementation through service-independent softphone applications. Zoiper runs on a multitude of different platforms. No matter if you are using macOS, Linux or Windows. Ignore the buzzword above, it just means they do Audio, Video, Fax, Presence, and Instant Messaging. All from one intuitive interface. Zoiper does not rely on Java, Flash or .NET but is written in oldsk00l C/C++ and Assembly. Read more 3CX is a robust business communication software that helps companies to conduct remote business meetings, reply to service customer requests and work with more efficiency. The software is specially built for teams who are working remotely. It enables employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase the frequency of communication with customers and enhance the overall experience, adequately. Moreover, a full-featured PABX system, offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. Employees can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction in every possible way. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Starts at $145.00. Offers Free-forever plan.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.6/5 49 user ratings
4.6/5 685 user ratings
Rating Distribution
  • Excellent

    63.3%
  • Very Good

    30.6%
  • Average

    4.1%
  • Poor

    2%
  • Terrible

    0%
  • Excellent

    68.3%
  • Very Good

    22.8%
  • Average

    6%
  • Poor

    1.5%
  • Terrible

    1.5%
User Sentiments

    Value for money, Good call quality, Easy to use, Wide OS compatibility

    Limited features in free version, Occasional call drops, Battery draining, Complicated configuration

    Ease of Use, Mobile App Functionality, Cost Effectiveness, Extensive Integrations

    Mobile App Bugs, Occasional Call Quality Issues, Limited SIP Provider Support, Support Response Times

Review Summary

Zoiper is a popular VoIP softphone with a wide range of features, including video calling, instant messaging, and CRM integration. Users praise its ease of use, affordability, and ability to make high-quality calls. However, some users report issues with call quality, connectivity, and occasional crashes. The free version has limitations, but users find it valuable for basic calling needs. Zoiper is a solid choice for businesses looking for an affordable and user-friendly VoIP solution, but it may not be suitable for high-volume call centers or users requiring advanced features.

Users appreciate 3CX's ease of use, cost-effectiveness, and feature-richness. Many reviewers highlight its user-friendly interface, straightforward setup process, and comprehensive range of features, including call forwarding, voicemail, video conferencing, and integration with various CRM systems. Additionally, 3CX's pricing is considered competitive, especially for small businesses and startups. Reviewers also mention the reliability and call quality of the platform, with some noting occasional glitches or connectivity issues. Overall, users generally express satisfaction with 3CX, citing its user-friendly design, feature set, and affordability as key strengths.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Starts at $145.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Desktop Others

3CX Free Free

3CX SMB $175.00 $175.00 per year

3CX PRO $145.00 $145.00 per year

3CX ENT $180.00 $180.00 per year

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Founded in: 2003 Located in: Nicosia, Cyprus Founded in: 2005
Contact Details

Not available

https://www.zoiper.com/

Not available

https://www.3cx.com/

Social Media Handles

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