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| Description | Novo is a banking platform that provides better business deposit accounts to today’s companies and is powered by a network of FDIC-insured community banks. Novo is bringing small business banking into the modern age with easy-to-use tools for founders on the go. Read more | NorthOne is an API-enabled, mobile-first banking platform for freelancers, startups, and small businesses. It is an FDIC-insured bank account that lives on mobile devices. The platform connects to all the financial management tools that businesses already use and intuitively integrate them in one place. In one click, users can keep tabs on their money and easily make payments. It enables the opening of a NorthOne bank account in less than 3 minutes and without the hassle of paperwork or waiting in long lines at the local branches. Payment can be made and received 24 hours a day. Key features are the automation of transaction categorization, read-only access to the company accountant, and controlling NorthOne cards on the phone. Additionally, companies can get a quick insight into their revenue, spending, and balance anywhere and at any time. Instant customer support is made available through email, phone or chat to all the customers. Read more |
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Easy Account Setup, User-Friendly Interface, Extensive Integrations, Responsive Customer Support Mobile Check Deposit Issues, Slow Transaction Processing Times, Lack of Live Customer Support, Account Closures Without Explanation |
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| Review Summary |
Overall, BankNovo is a well-regarded neobank, garnering praise for its user-friendly platform, personalized customer service, and innovative financial tools. However, recurring concerns about technical glitches, occasional customer support delays, and limited banking features mar an otherwise positive experience. Users highlight the ease of setting up accounts, appreciating the transparency and guidance provided during the process. Many commend the responsiveness and helpfulness of the customer support team, citing quick resolutions to queries. However, some users express frustration with occasional glitches in the mobile app and website, as well as delays in receiving responses from customer support. |
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AI-Generated from the text of User Reviews
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Novo Custom Plan Custom |
NorthOne $10.00 $10.00 per month |
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| Company Details | Located in: New York, United States | Located in: New York, NY Founded in: 2016 |
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844.260.6800 |
+1 833-222-1802 |
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