LightSpeed Restaurant vs Vend POS Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant

POS Software

4.1 1,418 user ratings

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Vend POS

POS Software

4 665 user ratings

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Overview

Description	After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more	Vend POS is an intuitive Point of Sale software for retail businesses to open new channels for their global customers. The software comes with a user-friendly interface that is easy to learn and use. It works seamlessly with users’ existing or new hardware. All their data gets synced to the cloud storage which is accessible from anywhere. Vend POS includes a wide range of payment options that helps customers process payments in a seamless and secured way. It provides a centralised product catalogue to help businesses manage their inventory across multiple outlets. Brands can edit products in bulk, automatically reorder the stock, create variants and composites of individual products and print labels & barcodes. Vend POS can also be used as a shared place for all retail store chains to communicate in real-time and help each other make smarter business decisions. Read more
Pricing Options	Free Trial Available Starts at $69.00. Offers Custom plan.	Free Trial Not Available
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 92% Momentum 62% Popularity 85%
SaaSworthy Awards	# 12 Highly Rated # 7 Fastest Growing	# 1 Most Worthy # 1 Highly Rated

Features

Total Features	15 Features	0 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 12 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - iOS Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.1/5 1,418 user ratings	4/5 665 user ratings
Rating Distribution	Excellent 72.1% Very Good 6.1% Average 0.9% Poor 2.1% Terrible 18.8%	Excellent 56.8% Very Good 18.2% Average 5.3% Poor 4.7% Terrible 15%
User Sentiments	User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing	User Friendly interface, Excellent Customer Support, Cloud-based Platform, Extensive Integrations Frequent System Outages, Limited Reporting Capabilities, Unresponsive Support, Inventory Management Issues
Review Summary	Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.	Vend users commend its user-friendly interface, inventory management capabilities, reporting and analytics features, and customer support. They also appreciate its integration options with e-commerce platforms, payment processors, and accounting software. However, some users have expressed concerns about its pricing, occasional bugs and glitches, and the need for better customization options. Additionally, a few users have reported issues with data accuracy and syncing. Overall, Vend is a well-received POS system with a strong user base, but it may require further improvement to address some specific user concerns.
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Pricing

Pricing Options	Free Trial Available Starts at $69.00. Offers Custom plan.	Free Trial Not Available
Pricing Plans Monthly Plans Annual Plans	LightSpeed Restaurant $69.00 $69.00 per month Enterprise Custom
	View Detailed Pricing	Not Available

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